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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sahil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best Form builder software which is easy to use !

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Form is very user friendly and anyone can use it. Google Form is customizable as per our needs. It also offers various number of question formats which other products do not offer.

What is your favorite aspect of this product?

The favorite aspect about Google Forms is that it has lots of ready to use templates.

What do you dislike most about this product?

I think Google Form should add Timer to their forms. It is very helpful for someone who is creating a quiz on Google Forms.

What recommendations would you give to someone considering this product?

I will recommend Google Form over any other product as it is very easy to use and it can be customized as per our needs.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cherlyn C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

A simple solution for your basic form needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

There is always a free tier for people who want to try it and it's already included for business owners who already have Google Workspace.

What is your favorite aspect of this product?

You can just send anyone to the form and they will immediately recognize the Google brand. It increases trust.

What do you dislike most about this product?

Lack of features. Not suitable as a long-term solution if you need to collect various forms of data.

What recommendations would you give to someone considering this product?

Go for it, there is a free tier that's always available. It's very easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa S.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy and Efficient way to collect information

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy of use and integration across all Gsuite products

What is your favorite aspect of this product?

User experience

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Depends on what kind of information they want to collect.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Most Popular Google Forms Comparisons

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