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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Anudeep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and great access controls

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has unique UI which can be understandable to user easily and it gives a great privileges and control access to admin.

What is your favorite aspect of this product?

The favourite aspect is we can make the forms at any time easily and we can schedule to open to user at particular time which is so fantastic and it gives reports and analytics which are so accurate and great compared to other platforms.

What do you dislike most about this product?

It uses still old traditional way to fill answers by user process it should provide a ai driven answer suggestions which saves more time to user.

What recommendations would you give to someone considering this product?

It is a great and it consists of simplicity ui product which helps every user to understandable also its so cost efficient compared to other and moreover it gives great acces to admin to control, to give privileges, to schedule at particular time which are incredible features.

Pros

  • Enables Productivity
  • Saves Time
  • Reliable
  • Efficient Service

Isabel P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use survey tool from google

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to set up a survey and links and share them with users using Weblinks

What is your favorite aspect of this product?

The analytics feature of the survey is really useful to understand the no of users who have taken the survey , completion time etc.

What do you dislike most about this product?

Designs cannot be customized,all surveys can be created with only the default design

What recommendations would you give to someone considering this product?

It's the most easy to setup survey tool and hence highly recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing product, easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its user-friendly interface, seamless integration with other Google products, collaboration features, and customization options.

What is your favorite aspect of this product?

Google Forms is favored for its easy-to-use templates, diverse question formats, accessibility across devices, and the ability to create ranking questions.

What do you dislike most about this product?

One of the most commonly mentioned limitations of Google Forms is its file uploading system1. Although it allows attachments like documents, presentations, spreadsheets, drawings, PDFs, images, video, and audio files in forms, users have reported several issues with this feature1.

What recommendations would you give to someone considering this product?

When considering Google Forms, define your needs, explore features, check integration, prioritize security and privacy, ensure accessibility, assess collaboration and offline capabilities, stay updated on features, utilize available support, and explore alternative options.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Most Popular Google Forms Comparisons

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