What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Electronic Signatures
Field Configuration and Customization
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Google Forms Reviews
SUDHEER M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
"optimizing customer satisfaction through forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It offers free online accessibility, and storing responses securely in the cloud for efficient data management and collaboration.
What is your favorite aspect of this product?
Its versatility, simple and intuitive.
What do you dislike most about this product?
Customization options in google forms are limited, especially in complex designs.
What recommendations would you give to someone considering this product?
I highly recommend for simple and easy to navigate for respondents. And it excels in straightforward data collection.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Prudhvi Raj M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Data Collection Made Easy With Google Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Reliability and Fast Responsiveness compared with others present in market
What is your favorite aspect of this product?
Easy Creation and implementation ,users with minimal knowledge also implements
What do you dislike most about this product?
You can't create any animations that may grab user attention in forms
What recommendations would you give to someone considering this product?
Most simple and minimal time for creation and easy to collect info
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Saves Time
Alden R.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Good for surveys and market research
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms has a simple and intuitive UI. It is easy to create forms and circulate it with users. It can also be modified and edited in real time.
What is your favorite aspect of this product?
The ease of use and the option to customise each response is a huge advantage and could be called the USP of this product. It is also secure and does not raise red flags of potential trust issues with data confidentiality.
What do you dislike most about this product?
There are a few limitations such as the inability to add themes and change the appearance of the form to make it bespoke. It is not as dynamic as a few other competitors in the market.
What recommendations would you give to someone considering this product?
Google forms is a decent option and gets the job done. It can be used to conduct a poll, market research or for a survey. It is reliable and the data is protected.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Fair