What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Enterprise Grade Security Controls
Audit Trail
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Mohan S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2020
Impressive with file sharing and content
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Device synchronization helps to access my account with any device from mobile, desktop or tablet. Intuitive user interface and customizable dashboard. Effective with large storage capacity for files and documents.
What is your favorite aspect of this product?
Best experience to use with software with cloud storage of files and documents. They have the nicest customer service. Easy to create an account and start using.
What do you dislike most about this product?
Great software with storage of files and documents
What recommendations would you give to someone considering this product?
Its a secure software with cloud storage of files and documents which helps to access the CV faster. Best customer support which is very responsive. Reliable with content collaboration and easy to work with.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jack B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Saving memories and files is very easy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The difference between this service and others is that Google Cloud Drive is very clear about what the user needs and is developed based on that, which is why it is and continues to be one of the best cloud services that exists so far. Its stability is good and its support is one of the most exceptional that I have tried on the internet.
What is your favorite aspect of this product?
I have uploaded many files from different locations and so far I have not had problems with it, I can see them from any device with access to my account and from any site without problems, I can also share with friends and colleagues the links to access the information I wish they did. The platform is quite complete
What do you dislike most about this product?
There are times when a file is duplicated either by downloading or uploading the file. And it's kind of annoying to have to be checking that. They should solve that kind of problem, although I really don't know if it's my pc. I suppose not. I am also happy with the service.
What recommendations would you give to someone considering this product?
IF you want to save a file and be able to access it through various devices or places, you should save it here to avoid future problems, since Google Cloud Drive is made for this and I can recommend it with eyes closed that it will do a good job and will always meet our requirements.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Anthony F.
- Role: Information Technology
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2020
The product drives digital transformation
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The UI so easy to use and administer. It also drives a new way of thinking that transforms a business.
What is your favorite aspect of this product?
Drive file stream has been a game changer
What do you dislike most about this product?
Wish there was a tighter intergration to a users windows profile to force all data to drive.
What recommendations would you give to someone considering this product?
The move to this product can be hard, but not because its bad but that change from legacy MS tools is hard for most users. But once you do it you will never look back.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
