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GetResponse

GetResponse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
GetResponse
8.5 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
3% Neutral
96% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Altruistic
  • Client Friendly Policies

Feature Ratings

Average 85

Auto-Responders

90

Campaign Management

87

Dynamic Content

86

Email Templates

86

Segmentation

85

Surveys and Polling

85

A/B Testing

85

Sales Intelligence & Conversion Rates

84

Content Authoring

84

Basic Reporting and Analytics

84

Email Delivery

84

Vendor Capability Ratings

Average 86

Breadth of Features

90

Usability and Intuitiveness

88

Quality of Features

88

Vendor Support

87

Ease of Customization

87

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of Implementation

85

Ease of IT Administration

82

Ease of Data Integration

80

GetResponse Reviews

Maria g.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A helpful tool in the growth of business

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse makes it much easier for me to reach out to additional users, and therefore the interaction grows. GetResponse also allows me to educate more consumers about changes to the product or service, which is a positive thing!

What is your favorite aspect of this product?

I enjoy how the dashboard and menu widgets can be customized. I like how I take a focused, sequential approach to marketing and selling digital products. I like how quickly and easily I can create a brand template and use snippets or the entire template in new emails I create. What's even better is the ease with which I can re-use successful emails I've already sent.

What do you dislike most about this product?

I believe it is an excellent email marketing solution, but I believe there are better landing page and website builder options. When we are experimenting with our templates in any way, GetResponse is best used on a desktop. When trying to move around blocks, either the desktop site on my iPad or the app on my phone or iPad is clumsy and often difficult.

What recommendations would you give to someone considering this product?

I found it really helpful in building a funnel communication strategy. Getresponse is the greatest tool. Similarly, before launching a new product or service, I can test it or advertise it to our previous and present customers. Here's why creating buyer or interested buyer lists is critical in consistent sales.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Anuj P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Good Product and Easy to use

Likeliness to Recommend

10 /10

What differentiates GetResponse from other similar products?

I can do anything I want with it. Everything is handled by it, including emailing, autoresponder sequences, automation, landing pages, forms, and surveys. Oh, and help is provided quickly and thoroughly, consistently.

What is your favorite aspect of this product?

GetResponse was chosen since it was more affordable than other well-known products on the market. When it comes to the distribution of emails, templates, and data insights, we were worried about the overall performance. But the platform turned out to be incredibly helpful, proving us wrong.

What do you dislike most about this product?

Sincerely, I have nothing else to contribute.

What recommendations would you give to someone considering this product?

GetResponse is what genuinely aids you in receiving a reaction from your audience and future customers when it comes to email marketing. It is clever, fast, catchy, and brilliant in its sector. Personally, I advise it to anyone searching for a solid platform that is both affordable and high-quality. It is a solid platform that supports your whole email marketing efforts. If used properly, it can have a hugely positive impact on your business. You just need to take my word for it and go buy one. So GetResponse is your saviour if you want to get a better response!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alan D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent email automation and marketing tool.

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse manages my autoresponder series, and I appreciate that it alerts me to email recipients who aren't opening them so we can delete them. My Hustle subscription app joins the API. With solutions designed and scaled for our business to improve the complete client experience, ROI has significantly increased.

What is your favorite aspect of this product?

I like how digital products are marketed and sold in a focused, orderly manner. For example, if I'm designing email autoresponders, that's all I have to consider. I can quickly and easily develop a brand template and use "snippets" or the entire thing in fresh emails I write. What beats that is having quick access to effective emails I've already sent.

What do you dislike most about this product?

It can be more difficult to create a landing page that is conversion-ready when using the landing page builder; we must double-check the mobile version and make adjustments. I had to learn and remember a lot of unfamiliar languages when I initially started. It significantly improved after that.

What recommendations would you give to someone considering this product?

You might wish to test or advertise a new product or service to your previous and current customers before launching it. Here's why it's essential to compile lists of your customers or potential customers to generate regular sales. GetResponse is ideal for your business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular GetResponse Comparisons

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