What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Unique Features
- Inspires Innovation
- Altruistic
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Dynamic Content
Email Templates
Segmentation
Surveys and Polling
A/B Testing
Sales Intelligence & Conversion Rates
Content Authoring
Basic Reporting and Analytics
Email Delivery
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
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GetResponse Reviews
Vincenzo S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Incredibly flexible e-mail marketing tool
Likeliness to Recommend
What differentiates GetResponse from other similar products?
It is not just one factor that makes GetResponse useful and user-friendly; rather, unlike competitors, it has a robust set of features and superior performance attributes that set it apart from them, which is why our entire team loves this system. This all-inclusive email marketing tool allowed us to build and send very interactive campaigns.
What is your favorite aspect of this product?
Because of its simplicity and flexibility of being tweaked to situations we really adore it. GetResponse also provides a hefty selection of campaign templates with the option to alter them to suit corporate requirements, making it even more attractive. Its ability to automate the entire marketing workflow is just astounding. This tool has made it possible for us to send more targeted campaigns.
What do you dislike most about this product?
Only the interface is consistently challenging to be using, and occasionally, changing the structure of the interface has a negative impact on the entire procedure and makes all features appear buried. I find the UX/UI to be very terrible. Simply put, it's challenging to utilize so routinely.
What recommendations would you give to someone considering this product?
If you're curious about how I feel about GetResponse, I'll have to say that it's both highly professional and beneficial to your company. This will enable you to increase the number of high-quality leads you receive while also greatly improving the recognition of your brand. This is capable of completely streamlining your e-marketing procedure.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Jeff B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2022
Good for newsletter style mailing
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The product is good for email newsletters
What is your favorite aspect of this product?
The drag and drop editor
What do you dislike most about this product?
The automation aspect
What recommendations would you give to someone considering this product?
For small businesses that are novice to email marketing
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Trustworthy
Grace W.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Setting up a campaign is super easy with it
Likeliness to Recommend
What differentiates GetResponse from other similar products?
Their simple interface allows me to easily design bespoke capture pages and even entire sales sites for my offers. I almost forgot to mention how clean and well-organized their interface is. It's fantastic!
What is your favorite aspect of this product?
I like Rapid 24-hour assistance, usability, excellent email automation, and list management, no coding required, Pop-ups are now compatible with Studiopress, and mobile-friendly - users can view mobile rendering separately and easily make minor changes. It's also reasonably priced, and chat support is prompt and helpful.
What do you dislike most about this product?
Enabling the HTTP: referer option to view where our leads are being referred from is not as simple. For example, I have one capture page advertised in a variety of places and would like to see which one is generating leads.
What recommendations would you give to someone considering this product?
If I were to mention something positive, it would be that they have a lot of useful resources. The interface is easy to use, the dashboard helps understand what's going on, and the system can be scaled up when advanced automation, webinars, and advanced funnels are required.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
