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GetResponse

GetResponse

Composite Score
8.3 /10
CX Score
8.5 /10
Category
GetResponse
8.3 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
4% Neutral
95% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Altruistic
  • Client Friendly Policies

Feature Ratings

Average 85

Auto-Responders

90

Dynamic Content

88

Campaign Management

87

Email Templates

86

Sales Intelligence & Conversion Rates

86

A/B Testing

85

Segmentation

85

Content Authoring

84

Basic Reporting and Analytics

84

Email Delivery

84

Mobile Optimized

82

Vendor Capability Ratings

Average 86

Breadth of Features

89

Usability and Intuitiveness

88

Quality of Features

88

Vendor Support

87

Ease of Customization

87

Ease of Implementation

86

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

82

Ease of Data Integration

81

GetResponse Reviews

Alyssa G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

You are always one step ahead with GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

While working in the marketing department at my office, I must say this that getting and keeping a track of emails and other alike marketing platforms is not easy. You need to put lots of effort to do that and workforce as well to manage lots of content and data but GetResponse is a gem here. It helps with all of that in swift motion and without much hassle.

What is your favorite aspect of this product?

This is your all under one roof platform. You can manage email marketing by creating unique and creative emails with the help of templates, you can also use tools like auto funnel, get auto-responders, run campaigns and webinars and so much more that can easily cater needs of a small to large business without much struggle.

What do you dislike most about this product?

There is no trail offered for premium services. When we were switching to this platform we were also considering other programs, there was a free trial version for this one but with very limited options, after we paid for it we got to know that it so much more than those basic functionalities.

What recommendations would you give to someone considering this product?

GetResponse is your basic but catering all needs platform in the field of marketing. This is very much suitable for you though it surely does have capability to cater needs of all type of business, the price is reasonable in light of services they offer, you can get an offer that is suitable for your business.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Chege M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Email Marketing Software For Business

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse is one comprehensive software that makes it easy to create marketing content, boost sales, and increase web traffic to your business website. In addition, it comes with amazing email marketing features such as autoemail responders, tracking, analytics and much more.

What is your favorite aspect of this product?

I like that GetResponse ia very resourceful - by this I mean it offers lot's of features thereby making email marketing and marketing automation seamless. I like that using GetResponse is easy. The software is affordable and makes tracking email marketing a success

What do you dislike most about this product?

I have no bad experiences using GetResponse.

What recommendations would you give to someone considering this product?

For email marketing, GetResponse offers amazing features such as tracking, Analytics, auto responders and so much more all which makes email marketing and automation easy. The software is also cost effective which is a more reason to go for it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Arthur F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Setting up campaign with Getresponse is very easy

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

This tool is perfect for scaling! Whether you are running a small business or a large one, this tool will support you in both cases. It has a large collection of templates with up-to-date automation features for marketing. The best part is that you can check if it meets your demands by using it for a one-month free trial.

What is your favorite aspect of this product?

Setting up campaigns with GetResponse is now super easy. It poses no difficulty while integrating analytics and software. Drag and Drop email editor, 120+ email templates, funnel builder, A/B Testing, Landing pages, and much more await you within the software.

What do you dislike most about this product?

It is not scoring efficiently in the deliverability checks. This might be damaging the reputation of the software. Also, most of the automations are available only on the higher-level plans. Enabling such automations on the lower levels may lead to an influx of users.

What recommendations would you give to someone considering this product?

GetResponse is an all-in-one marketing platform. I consider it pretty favorable owing to its advanced features. The pricing is reasonable and is worth it keeping in view the extent to which it facilitates the tough job like marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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