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Geotab

Geotab

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Geotab
7.8 /10

What is Geotab?

Reduce fuel costs and take fleet efficiency to new heights.

Company Details


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Awards & Recognition

Geotab won the following awards in the Fleet Management category

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Geotab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Geotab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

97 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Geotab?

4% Negative
12% Neutral
84% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 79

Fuel Management

83

GPS Tracking

80

Asset Management

79

Vehicle Management

79

Vendor Management

78

Fleet Maintenance

77

Cargo Management

76

Driver Management

76

Inventory and Field Parts Management

74

Order Management

73

Dispatch Management

72

Vendor Capability Ratings

Average 78

Ease of Data Integration

82

Quality of Features

81

Business Value Created

80

Ease of Implementation

80

Ease of IT Administration

79

Breadth of Features

78

Vendor Support

77

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

75

Usability and Intuitiveness

75

Ease of Customization

74

Geotab Reviews

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use!

Likeliness to Recommend

10 /10

What differentiates Geotab from other similar products?

Once you login, pretty simple and updated to use.

What is your favorite aspect of this product?

The layout of the site.

What do you dislike most about this product?

When changing password its annoying process.

What recommendations would you give to someone considering this product?

Give it a try its totally worth it and trustworthy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robyn M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Geotab is an excellent option with the best FMC.

Likeliness to Recommend

8 /10

What differentiates Geotab from other similar products?

Geotab integrates with every supplemental system and sets the bar for ease of installation and data integrity.

What is your favorite aspect of this product?

The breadth of data available is the best feature. Along with the mapping function.

What do you dislike most about this product?

That users must go through a reseller for Geotab. Some fleet management companies do it well, and others are poor. This drastically changes the experience for the customer.

What recommendations would you give to someone considering this product?

Make sure you partner with a reputable fleet management company in order to purchase your Geo tab services. We had a good fleet management company it is very difficult to navigate Geo tab on your own. And all of my years of using geotab, I was never in touch with someone representing Geo tab but rather a fleet management company resource.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jess P.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Effort but offering to be desired

Likeliness to Recommend

6 /10

What differentiates Geotab from other similar products?

The difference for Geotab was that they were integrated with Holmman and thus ARI. It made doing business easy and allowed for seammless integration with Fleet Management Company.

What is your favorite aspect of this product?

Some of the reporting was interesting, but overall the interface felt outdated and antiquated.

What do you dislike most about this product?

I think overall some of the reporting methodologies were difficult and not intuitive. The interface itself felt dated and not modern but overall the data was pretty good. The product offering made it difficult to truly customize to our needs.

What recommendations would you give to someone considering this product?

Think about what matters most to you - ask a ton of questions in different ways. I found that sometimes we were essentially saying the same things but in different "languages" and it left things to be lost in translation.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

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