What is FXCM?
FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FXCM?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Currency Conversion
Currency Exchange Market Management
Banking Risk Management
Analytics and Reporting
Stock Management
Multi Currency
Portfolio Management
Collateral Management
Currency Quotes
Margin Management
Trade Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
FXCM Reviews
Mukesh K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Productive and Easy to use
Likeliness to Recommend
What differentiates FXCM from other similar products?
FXCM offers zero-commission trading for CFDs, shares, and forex, backed by potent tools like Real Volume and Trader Sentiment. With tailored platforms for all levels.
What is your favorite aspect of this product?
Real-time execution coupled with 99.99999% accuracy ensures seamless trade processing, minimizing transaction failures and maximizing trading efficiency for optimal performance in the stock market.
What do you dislike most about this product?
Real-time functionality and strong internet access are essential in stock market software, ensuring timely execution of trades and analysis for competitive advantage and minimizing missed opportunities.
What recommendations would you give to someone considering this product?
Done your research to make sure that it is suitable for you and your company.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Gourav B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2026
Great platform but needs modern features
Likeliness to Recommend
What differentiates FXCM from other similar products?
It offers its own exclusive trading data as well it offers various algo APIs.
What is your favorite aspect of this product?
I really like the charting tools and its insights
What do you dislike most about this product?
It has less number of instruments to trade as compared to its competitors
What recommendations would you give to someone considering this product?
It has strong trading tools,smart charting essentials .
Pros
- Transparent
- Includes Product Enhancements
- Helps Innovate
- Enables Productivity
Chibunna O.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2025
FXCM Review from a Real Trader
Likeliness to Recommend
What differentiates FXCM from other similar products?
FXCM stands out for its tight spreads and solid execution speed, which is great for forex scalpers and day traders. They also offer a ton of educational resources—way more than most brokers—so it’s good for beginners trying to learn the ropes.
What is your favorite aspect of this product?
I love the one-click trading feature—no lag when entering/exiting trades, which is clutch during fast-moving markets.
What do you dislike most about this product?
The fees can sneak up on you. They push you toward their "active trader" program, and if you’re not careful, commissions eat into profits. Also, customer support can be slow if you’re not a high-volume trader.
What recommendations would you give to someone considering this product?
If you’re serious about forex and want a reliable broker with good tools, FXCM is solid. But if you’re just dabbling or trade other assets (like crypto or stocks), there are better (and cheaper) options out there.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable