What is Fusion Framework System?
The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
2
Since last award
83 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fusion Framework System?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Unique Features
Cons
- Under Delivered
- Less Effective Service
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Import from MS Office
Business Impact Analysis (BIA)
Contact List
GRC Integration
Role-Based Access
Risk Assessment Management
Incident Response Planning
Mobile App Capability
Vendor Security Compliance
Data Encryption
Dependency Mapping
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Fusion Framework System Reviews
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2022
Leader in the market and visionary in scope.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
Excellent product, pathetic service
Likeliness to Recommend
Pros
- Unique Features
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
- Role: Operations
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Some features don't work as expected.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing