What is Fusion Framework System?
The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
2
Since last award
83 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fusion Framework System?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Unique Features
Cons
- Under Delivered
- Less Effective Service
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Import from MS Office
Business Impact Analysis (BIA)
Contact List
GRC Integration
Role-Based Access
Risk Assessment Management
Incident Response Planning
Mobile App Capability
Vendor Security Compliance
Data Encryption
Dependency Mapping
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Fusion Framework System Reviews
Srikanth R.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Easy to use, but a bit pricey
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lynda C.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2022
We had an amazing Fusion team. Great product
Likeliness to Recommend
What differentiates Fusion Framework System from other similar products?
The quality and thoughtfulness put into the product. It's easy to use and configure by business which made it very appealing. The Fusion project team were the best (shout out to Bob, Blake, Erwin, Spencer, Dan)
What is your favorite aspect of this product?
Takes the work out of 'planning' and allows the business to focus on what they need to do
What do you dislike most about this product?
Our reporting can be complex and the standard reports do not always meet our needs (Advanced reporting is available for additional cost).
What recommendations would you give to someone considering this product?
Do your research. Understand where you are getting your data from (HR, sites, etc.) and know the quality of that data.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Ian M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Lots of depth and requires dedication and focus
Likeliness to Recommend
What differentiates Fusion Framework System from other similar products?
Since Fusion is based on the Salesforce platform, it is familiar and fairly easy to use.
What is your favorite aspect of this product?
Since Fusion is based on the Salesforce platform, it is familiar and fairly easy to use.
What do you dislike most about this product?
The cost per license is rather high, especially for ones who only need to fill out one form and the like.
What recommendations would you give to someone considering this product?
You will get out of it what you put in, so be sure to focus early on the setup and true usage.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation