What is FortiSOAR?
Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FortiSOAR?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Playbooks/Runbooks and Workflow Builder
Case Management
Automated Phishing Handling
Document & Artifact Storage
Orchestrate & Automate
Collective Analytics Layer
Dashboards
Integration Capabilities
Feedback Loop
Capable of Use Case Development
Integration with IR Management
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Vendor Support
FortiSOAR Reviews
Yeni S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2024
Demystifying Security Automation
Likeliness to Recommend
What differentiates FortiSOAR from other similar products?
The interesting thing about this tool is that it automates many steps in security incident response procedures. The necessity to focus only on threats and exclude repetitive task made my security team work more effectively using FortiSOAR – threat response time is significantly less.
What is your favorite aspect of this product?
In my opinion, the best thing about FortiSOAR is navigation and work on it since they used simple and more comprehensible interface. Even for those who have no significant knowledge about cybersecurity, this instrument is going to be easy to use. In addition, those in Fortinet enjoy warm technical support, they are always willing to support you if there are any issues or questions that you may wish to ask.
What do you dislike most about this product?
In what I least prefer about FortiSOAR its installation is slightly complicated at the starting point other than that running the software is a cakewalk.
What recommendations would you give to someone considering this product?
In conclusion, I would like to see FortiSOAR adopted by any organization that seeks to get the best out of its security team and at the same time work towards enhancing the organizations cyber security posture. It is my sincere hope that this software assisted me as much as I am absolutely confident it will assist you too.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Effective Service
Arben A.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Great product, quickly imrpoving
Likeliness to Recommend
What differentiates FortiSOAR from other similar products?
Great integration and still improving day by day.
What is your favorite aspect of this product?
The fact that the playbook designer is focused on the "no-code" philosophy; this way there is a lot less probability that there are errors encountered when the playbook is ran. The war room feature might be a game-changer in case of an IR, really nice way to concentrate everything in one spot.
What do you dislike most about this product?
The "no-code" logic, is a pro but it can also be a con. Maybe FortiSOAR is too focused on this aspect and leaving behind scripting with python for further customization. Don't get me wrong, there is a scripting section, however it should not be left behind. Something that might bring confusion to someone approaching to fortiSOAR for the first time is the data collected from the FortiSIEM: on the fortisiem an "offense" is called "incident" while when pushed on FortiSOAR it becomes an "Alert" which then can be escalated to an "Incident". In my humble opinion the naming convention should be reviewed.
What recommendations would you give to someone considering this product?
It's a great product, and it's quickly improving. So if your company is considering purchasing a SOAR this might suit your needs.
Pros
- Caring
- Client Friendly Policies
- Helps Innovate
- Reliable
Anish J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2026
Central hub to automate security operations
Likeliness to Recommend
What differentiates FortiSOAR from other similar products?
FortiSOAR automates manual security tasks like alert triage, incident enrichment and response workflows. It has pre-built playbooks like ready to use automated workflows for security situations like phishing, malware etc. It makes work for analysts easy by keeping all evidence, action and decisions in one place.
What is your favorite aspect of this product?
FortiSOAR speeds up response, reduces repetitive work, and improves consistency of handling threats. Automated playbooks reduce repetitive tasks and analyst fatigue. Central case management helps teams track progress and evidence.
What do you dislike most about this product?
Playbook customisation is time consuming. Complex learning curve. Complex UI.
What recommendations would you give to someone considering this product?
FortiSOAR is especially useful for mid-to-large security teams or MSSPs wanting to automate SOC processes. It would be a great choice if your security operations team faces high alert volumes, repetitive investigation tasks, or needs to standardise incident response.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service