


What is FileWave Mobile Device Management?
FileWave provides an all-in-one multi-platform device management solution that enables IT teams to efficiently manage their organization’s diverse and growing population of users, device, and content across macOS, iOS, Windows, Chrome OS, and Android. FileWave’s cutting-edge SAAS solution enables you to update your devices remotely. Plus, you can pack and distribute content effortlessly from one convenient platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileWave Mobile Device Management?
Pros
- Performance Enhancing
- Altruistic
- Client's Interest First
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Productivity
Expense Management
Security Management
Application Management
User Privacy
Content Management
Single Pane of Glass
Reporting
Integration with ITSM and ITAM Tools
Location Services
Mobile Device Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of Customization
FileWave Mobile Device Management Reviews
Kevin S.
- Role: Operations
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2023
Product is intuitive to use, deploy and maintain.
Likeliness to Recommend
What differentiates FileWave Mobile Device Management from other similar products?
Interface is much like other IT deployments and easy to use.
What is your favorite aspect of this product?
Support. Filewave support is Superior!
What do you dislike most about this product?
The new web interface is moving to far away from the Admin console that makes the product intuitive.
What recommendations would you give to someone considering this product?
Look at deployment and how it will fit the needs of your organization. Filewave is extremely flexible and customizable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use, budget friendly, and saves time.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Katy B.
- Role: C-Level
- Industry: Agriculture
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2022
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Likeliness to Recommend
What differentiates FileWave Mobile Device Management from other similar products?
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Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing