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Epicor Prophet 21 Logo
Epicor Prophet 21 Logo
Epicor Software

Epicor Prophet 21

6.1 / 10
Category
Epicor Prophet 21
6.1 / 10

What is Epicor Prophet 21?

With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.

Company Details


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Awards & Recognition

Epicor Prophet 21 won the following awards in the Warehouse Management Systems category

Epicor Prophet 21 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epicor Prophet 21.

75 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

67 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Prophet 21?

10% Negative
16% Neutral
74% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Respectful

Cons

  • Under Delivered
  • Less Transparent
  • Slower Product Innovation

Feature Ratings

Average 75

Location Management

88

Invoice Management

85

Receiving and Put-Away

83

Pick, Pack & Load

78

Inventory Management

76

Purchasing

76

Shipping Management

75

Returns Management

68

Labour Management

63

Forecasting and Planning

62

Analytics and Reporting

53

Vendor Capability Ratings

Average 67

Ease of IT Administration

90

Business Value Created

72

Quality of Features

71

Breadth of Features

64

Ease of Customization

64

Usability and Intuitiveness

64

Availability and Quality of Training

62

Ease of Data Integration

62

Vendor Support

62

Product Strategy and Rate of Improvement

50

Ease of Implementation

45

Epicor Prophet 21 Reviews

Yash S.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Complex to impliment but easy to use

Likeliness to Recommend

7 / 10

What differentiates Epicor Prophet 21 from other similar products?

It have an advanced inventory management and a integrated e- commerce makes it diffrent from other similar softwares

What is your favorite aspect of this product?

Real time tracking and multiple location management is the key aspect I like the most in this application.

What do you dislike most about this product?

Its implimentation process is so complex and another thing is that it's cost. It is not in reach of small businesses due to its comparatively high cost

What recommendations would you give to someone considering this product?

They should work on continuous improvents to meet user specific needs. They should be updated by latest technology to improve quality of the software

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jennifer B.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Robust warehouse system, modest analytics & report

Likeliness to Recommend

8 / 10

What differentiates Epicor Prophet 21 from other similar products?

While Prophet 21 was installed as an inventory management system, the financial management elements are also excellent. Reporting and analytics are average, with custom reporting done outside of P21 (in Crystal Reports or SQL; also MITS is a good bolt-on for dashboards).

What is your favorite aspect of this product?

My favorite are the Cash Collection Notes and follow up reminders for outstanding accounts.

What do you dislike most about this product?

Did not offer a full suite of ERP including HR management.

What recommendations would you give to someone considering this product?

Take the time to improve your warehouse processes before implementation so you are not customizing inefficiencies into your work flow.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Saves Time

Cons

  • Less Generous
  • Under Delivered
  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Broad capability, difficult to use, UI/UX lacking

Likeliness to Recommend

3 / 10

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity

Cons

  • Under Delivered
  • Less Transparent
  • Leverages Incumbent Status
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