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Elastic

Elastic Observability

Composite Score
7.8 /10
CX Score
8.2 /10

What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details


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Awards & Recognition

Elastic Observability won the following awards in the AIOps category

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Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Analyze Activity Data

90

Analyze Discovery Data

87

Data Visualization

86

Event & Alert Management Automation

85

Problem Management Automation

85

Security Operations Automation

84

Operational Task Automation

83

Explainable and Trainable Algorithms

81

Incident Management Automation

80

Change Control Automation

80

Machine Learning

80

Vendor Capability Ratings

Average 81

Business Value Created

88

Ease of IT Administration

87

Vendor Support

84

Ease of Data Integration

84

Ease of Implementation

82

Quality of Features

82

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Availability and Quality of Training

78

Usability and Intuitiveness

75

Ease of Customization

73

Elastic Observability Reviews

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome product!

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Elastic Observability stands out with its seamless integration across logs, metrics, and APM data, real-time search capabilities, and scalability powered by Elasticsearch.

What is your favorite aspect of this product?

The powerful search and analytics capabilities of Elasticsearch, enabling fast, real-time insights across diverse observability data, are a standout feature.

What do you dislike most about this product?

The high resource requirements and potential costs for scaling Elastic Observability can be a drawback for smaller teams or organizations.

What recommendations would you give to someone considering this product?

Ensure your team is familiar with Elasticsearch basics, plan for resource scaling, and leverage Elastic’s extensive documentation and support for smoother implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shehan C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Amazing product and user frendly.

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

Dashboards and machine learning integration are much more helpful now.

What is your favorite aspect of this product?

Analyze millions of large data sets and visualize and reduce the time for log reads.

What do you dislike most about this product?

When the selected period is too long it has some performance issues but it is manageable with separate periods.

What recommendations would you give to someone considering this product?

Integrating with AI would support finding root causes very effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

High monitoring availability and response times

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

With Elastic Observability, you can track how quickly and reliably your services and web pages respond. So you can avoid downtime, it performs frequent checks and alerts you when something is wrong.

What is your favorite aspect of this product?

I like that with its affordable price, Elastic stands out as one of the best siem and observability products in its class. Suddenly, the team is working on a lot of different aspects of product development.

What do you dislike most about this product?

Documentation that is inconsistent and often appears to be out of date. Customer service is slow. A strong familiarity with Elastic's whisker notation is required to receive alerts.

What recommendations would you give to someone considering this product?

With Elastic Observability, you can take advantage of incredible features and capabilities, protect your system from bot attacks, and drive revenue growth.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Saves Time

Most Popular Elastic Observability Comparisons

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