What is Dynatrace?
The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Request Tracing
Transaction Request Performance
Real User Monitoring
Cloud/On-Prem/Hybrid Deployment
Application Metric Reporting
Enterprise Cloud Platform Support
Code Performance Monitoring
Error Reporting
Dependency Tracking
Domain-Agnostic AI/ML
Synthetic Monitoring (RUM)
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
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Dynatrace Reviews
Thomas L.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Simplified observability with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Great alerts and dashboards with Davis AI and configurable versatility. In my experience with other monitoring tools, such as Datadog, New Relic, and Sumo Logic, this one can't be beat. If you are a DevOps engineer like me, you need Dynatrace OneAgent.
What is your favorite aspect of this product?
The ability to dig deeper into performance indicators and errors is what makes nolog monitoring tools attractive to me. The value of using this filtering in dashboards and KPIs for leadership.
What do you dislike most about this product?
The fact that most future improvements will only be useful to SaaS customers is currently my biggest complaint. We are a local site facing significant limitations due to lack of SaaS ad support.
What recommendations would you give to someone considering this product?
The tool is usually very useful for system monitoring support teams during analysis phases and has very good overall performance.
Pros
- Reliable
- Efficient Service
- Continually Improving Product
- Unique Features
Chris Y.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good product for APM
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Ease of use
What is your favorite aspect of this product?
Monitoring capabilities
What do you dislike most about this product?
nothing specific
What recommendations would you give to someone considering this product?
Try doing a quick PoC
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
Eric M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Monitoring application performance with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One advantage Dynatrace has over its competitors is the ability to observe the environment of business-critical applications from start to finish. You can track the performance and lifespan of your company's applications, from development to deployment, and even the end-user digital experience with the help of synthetic and transactional monitoring, all thanks to the platform and technology support.
What is your favorite aspect of this product?
I like the ability to learn how to crawl and discover distributed applications. As soon as the monitored programs start working, you will be able to identify exactly what is causing the problem. Great templates can trigger automatic warnings and preventive actions.
What do you dislike most about this product?
We use agents for all of our monitoring, not just a few. Dynatrace is expensive, especially for small and medium-sized businesses that don't have a lot of money to spend on tracking. Active Directory monitoring is not easy to set up.
What recommendations would you give to someone considering this product?
Dynatrace's capabilities are amazing. Although it is difficult to know everything due to their extensive capabilities, support staff are not always helpful or knowledgeable enough to perform even the most fundamental functions.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
