This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Domo Logo
Domo Logo
Domo, Inc.

Domo

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Domo
7.8 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Filter By

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
3% Neutral
91% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 79

Collaboration

85

Intelligent Alerts and Notifications

80

BI Platform Administration

80

BI Security

80

Data Connectors and Data Mashup

79

Self Service and Ad Hoc Capabilities

79

Operational Reporting Capabilities

79

Data Exploration and Visualization

79

Mobile

78

Dashboard

77

Vendor Capability Ratings

Average 76

Business Value Created

82

Ease of Data Integration

81

Breadth of Features

78

Ease of Implementation

77

Ease of IT Administration

77

Quality of Features

77

Ease of Customization

76

Vendor Support

76

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Domo Reviews

Aditya G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Intuitive BI Software

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

I haven't any other BI software other than DOMO

What is your favorite aspect of this product?

Easy to get accustomed to its features and intuitve UI/UX

What do you dislike most about this product?

There were few times when the web app was loading for a longer time than expected, so maybe systems level performance should be improved.

What recommendations would you give to someone considering this product?

If they want to get started as soon as possible for creating analytical cards and dashboard for their business requirement without going through the lengthy documention in order to use the software then DOMO is the right choice.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Vikram S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful analytics tool with room for improvement

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Collaboration & Mobile Accessibility – With social features, mobile-first design, and embedded analytics, teams can collaborate seamlessly.

What is your favorite aspect of this product?

Its AI-driven insights, automation, and user-friendly collaboration features make it a powerful tool for both technical and non-technical users. Plus, the mobile-friendly design ensures accessibility anytime, anywhere

What do you dislike most about this product?

One of the biggest drawbacks of Domo is its pricing, which can be high compared to other BI tools, especially for smaller businesses.

What recommendations would you give to someone considering this product?

Evaluate Pricing & Needs – Domo is powerful but can be expensive, so ensure it fits your budget and business requirements.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Adedapo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Extremely User Friendly

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo sets itself apart with its comprehensive cloud-native platform that integrates real-time business analytics, data integration, and visualization with robust mobile accessibility and app development features.

What is your favorite aspect of this product?

When showing a new user how to navigate, you basically just have to show them the filter views and how to use the date ranges (which isn't difficult). After that, they can pretty much navigate themselves and find insights that are interesting to them.

What do you dislike most about this product?

The coding language for Domo, while not difficult, is slightly different from other languages. It's mostly intuitive, but there are a few quirks that you have to be aware of. They're still working on developing some aspects, as well, so certain things like user editable fields are not currently an option.

What recommendations would you give to someone considering this product?

I advise assessing Domo's full-stack capabilities to make sure they meet the scalability, collaboration, and real-time decision-making requirements of your company. Pay particular attention to its integrated ETL, data connectors, and app development features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Domo Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171