DigitalOcean Customer Reviews 2026 | Cloud Infrastructure as a

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DigitalOcean

Composite Score

8.5 /10

CX Score

8.8 /10

66 Reviews Write a Review

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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1 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

0 Top Rated Features

2025

3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

2% Negative

6% Neutral

92% Positive

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Saves Time

Feature Ratings

Average 82

Open Source-Based

Automated Deployment

Service Desk Integration

Capacity Management

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Workload Migration

Hybrid Support

Networking

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Ease of Customization

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

DigitalOcean Reviews

Paul N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

It is beginner friendly and the pricing is friendly

What is your favorite aspect of this product?

Easy of use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Digital Ocean is very beginner friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anika G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Simple Cloud That Just Works

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

Instead of hundreds of services and endless configuration layers, it keeps a focused set of core tools. I can spin up a server, database or kubernetes cluster in minutes without digging through complex settings.

What is your favorite aspect of this product?

Since I can deploy and manage resources quickly without dealing with unnecessary complexity and at the same time I dont have to constantly worry about unexpected costs, which makes it much easier to focus on actually building and scaling projects.

What do you dislike most about this product?

I didn't find any feature or reason so I can dislike it.

What recommendations would you give to someone considering this product?

It's great choice if you want speed and clarity, just make sure you dont treat that simplicity as an excuse to skip proper setup.

Pros

Enables Productivity
Unique Features
Efficient Service
Respectful

Cons

Inhibits Innovation

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2026

DigitalOcean keeps cloud simple

Likeliness to Recommend

10 /10

Pros

Efficient Service
Inspires Innovation
Client's Interest First
Transparent

Latest Research

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Open Source-Based OpenMetal is built on OpenStack and Ceph, which allows for lower costs than other providers and no license fees.

Automated Deployment Clouds can be deployed on-demand and are ready to use in under one minute.

Service Desk Integration Ability to integrate with Service desk

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Workload Migration Ability to move servers and resources from one platform to another

Hybrid Support Ability to support both cloud traditional IT, ability to move workload between clouds

Networking Software defined networking and automation

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DigitalOcean Reviews

Paul N.

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

Pros

Anika G.

Simple Cloud That Just Works

Likeliness to Recommend

Pros

Cons

DigitalOcean keeps cloud simple

Likeliness to Recommend

Pros

Most Popular DigitalOcean Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

IBM Cloud Bare Metal

Alibaba Cloud

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1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Open Source-Based

Automated Deployment

Service Desk Integration

Capacity Management

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Workload Migration

Hybrid Support

Networking

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Customization

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support