What is ConvergeHub?
ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. With it, businesses can store contact lists, build and run targeted campaigns and manage sales activities and leads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ConvergeHub?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Telephony and Call Center Management
Activity and Workflow Management
Customer Service Management
Sales Management
Analytics and Reporting
Quote Contract and Proposal
Marketing Management
Lead Management
Collaboration
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
ConvergeHub Reviews
Shyamal P.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Jul 2022
Empower your sales with Convergehub
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
It's all in one CRM software, comes with all features like sales, marketing, supports and billing for all in one customers supports.
What is your favorite aspect of this product?
All in one app, integration with all dept of pears
What do you dislike most about this product?
Nothing as such. Wil let you know
What recommendations would you give to someone considering this product?
Use ConvergeHub to streamline organization-wide Customer Support process. It automates the repetitive tasks associated with selling, thereby enabling your sales reps to concentrate more on closing deals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
SHEILA C.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2022
Manash never disappoints! Always helpful
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
The customer care and support.
What is your favorite aspect of this product?
The daily emails we receive about our products
What do you dislike most about this product?
Sometimes they take a little time to diagnosis the problem.
What recommendations would you give to someone considering this product?
Talk with Manash and what you need and pricing. He was been wonderful to work with.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jack M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Converge Hub is the foundation of my entire sales
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
ease of use and cost
What is your favorite aspect of this product?
ease of use and cost
What do you dislike most about this product?
I honestly have no dissatisfactory comments
What recommendations would you give to someone considering this product?
Take advantage of all features!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing