What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
89 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Email Templates
Basic Reporting and Analytics
Contact Database
Segmentation
Surveys and Polling
Sales Intelligence & Conversion Rates
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
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Marketing Automation - B2B
Translation missing: en.product_page.ratings.score 8.7
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Marketing Platforms - Midmarket
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Customer Relationship Management - Midmarket
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Constant Contact Reviews
Edith K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Powerful email marketing application.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has helped us to grow our business in a big way. It allows us to market our products and services online thus saving us much time and cost. It has great features that allow you to create campaigns and instantly send them.
What is your favorite aspect of this product?
I like Constant Contact because it is easy and simple to use. Getting started with it is extremely easy and fast.
What do you dislike most about this product?
Constant Contact is a recommendable software for email marketing. I have nothing to dislike about it.
What recommendations would you give to someone considering this product?
For email marketing purposes, i recommend Constant contact.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Damini G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Fantastic email marketing tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact has better user experience for email creation and nurture workflows.
What is your favorite aspect of this product?
Email templates are very useful with simple drag and drop functionality.
What do you dislike most about this product?
We faced difficulty while CRM integration of the platform.
What recommendations would you give to someone considering this product?
Good investment for email marketing and automation
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Grace N.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2021
Robust software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
What i really like most about Constant Contact is that you don't need to be a professional graphic designer to produce emails. Again, it allows you to establish and maintain your good relationship with your clients. I like the availability of constant contact team that helps you to learn the software.
What is your favorite aspect of this product?
For small and growing companies, constant contact will help you to easily and quickly engage with your clients. It has a simple and easy-to-use UI that makes it simple to learn and use. I like the ability to create mass campaigns with just a few clicks.
What do you dislike most about this product?
I don't have any downside to mention yet. Constant contact is amazing, fantastic and helpful,, great email marketing platform.
What recommendations would you give to someone considering this product?
Constant Contact is a great software for email marketing and i strongly recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
