What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Receipt Image Submission
Expense Detail Tracking
Single Sign-On (SSO)
Expense Policy Aware
Approval Workflow
Optical Character Recognition
Expense Itemization
Desktop Browser Support
Travel and Accommodation Booking
Travel Profile
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Amruta T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Phenomenal with reimbursement to our employees.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Splendid with ease of booking of a hotel through mobile phone. Effectiveness with expense tracking. Super adorable with creation of expense reports. Great to link credit cards for faster payments.
What is your favorite aspect of this product?
Adorable with use of OCR for effective capturing of receipts. Absolutely effective with issuing reimbursements to our employees. Phenomenal with itinerary management. Terrific with ease of booking for a hotel.
What do you dislike most about this product?
Fantabulous software with ease of booking of flights.
What recommendations would you give to someone considering this product?
Great with reimbursement of employees. Linking of credit cards for faster payments. Reliability with working with different currencies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fabian H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Pricey, not intuitive, rich in features
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It is oldskool and some may like the oldfashioned looks and processes
What is your favorite aspect of this product?
It usually works.
What do you dislike most about this product?
No meaningful use of AI or other stand of the art functionality to make the end-user's life better
What recommendations would you give to someone considering this product?
Only chose it if you have very good reasons.
Pros
- Respectful
- Reliable
- Fair
- Acts with Integrity
Cons
- Charges for Enhancements
- Inhibits Innovation
- Slower Product Innovation
Kevin G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2023
Very detailed, great product
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The product is very detailed and gave us many options for customonization.
What is your favorite aspect of this product?
It gets the job done that I need.
What do you dislike most about this product?
Sometimes things must be done in certain orders when entering expenses or the system doesn't let you make changes.
What recommendations would you give to someone considering this product?
If you want options, details and are willing to put in the time to customize for your business then it's the product for you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects