What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Receipt Image Submission
Expense Detail Tracking
Single Sign-On (SSO)
Expense Policy Aware
Approval Workflow
Optical Character Recognition
Expense Itemization
Desktop Browser Support
Travel and Accommodation Booking
Travel Profile
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Concur performs adaquately but misses the target
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Cons
- Less Effective Service
- Under Delivered
- Slower Product Innovation
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2020
Easy to implement
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Less Fair
- Vendor's Interest First
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2020
Great product with a wonderful mobile presence.
Likeliness to Recommend
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Client Friendly Policies