Commvault Cloud Customer Reviews 2026

What is Commvault Cloud?

Introducing Commvault® Cloud Powered by Metallic® AI: Meet the cyber resilience platform built for the hybrid enterprise. Commvault Cloud delivers true cloud cyber resilience while ensuring the fastest recovery. It’s the ultimate weapon against ransomware.

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Awards & Recognition

Commvault Cloud won the following awards in the Enterprise Backup category

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1 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

8 Top Rated Features

2022

Commvault Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commvault Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commvault Cloud?

2% Negative

1% Neutral

97% Positive

Pros

Reliable
Security Protects
Effective Service
Respectful

Score 7.8

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SaaS Backup

Score 7.6

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Commvault Cloud Reviews

Jonathan G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

The best backup tool on the market

Likeliness to Recommend

10 /10

What differentiates Commvault Cloud from other similar products?

For its integrated and comprehensive approach to protecting and managing data in the cloud.

What is your favorite aspect of this product?

Its flexibility in supporting multiple cloud environments, whether public, private or hybrid

What do you dislike most about this product?

Commvault Cloud can be more expensive compared to other backup and data management solutions, especially for small and medium businesses.

What recommendations would you give to someone considering this product?

Commvault Cloud is generally considered recommendable, especially for companies looking for a robust and comprehensive solution for data protection and management.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Bhumit B.

Role: Consultant
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Comprehensive and secure, but requires a learning

Likeliness to Recommend

10 /10

What differentiates Commvault Cloud from other similar products?

Commvault Cloud stands out with its unified platform for backup, recovery, and data management, supporting a wide range of workloads across on-premises and multi-cloud environments.

What is your favorite aspect of this product?

My favorite aspect of Commvault Cloud is its unified platform approach. By combining backup, recovery, data management, and security into one solution.

What do you dislike most about this product?

One downside to Commvault Cloud is that its broad feature set and flexibility can come with a steep learning curve, especially for users new to data management solutions.

What recommendations would you give to someone considering this product?

Commvault Cloud is ideal for complex, multi-cloud environments with diverse data needs. Be prepared to invest in training due to its feature depth, and ensure it fits your budget. It’s highly secure, so it’s great for data protection. A trial can help you assess compatibility with your setup.

Pros

Helps Innovate
Respectful
Fair
Altruistic

Pranav C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Commvault Cloud overview explore

Likeliness to Recommend

10 /10

What differentiates Commvault Cloud from other similar products?

Commvault Cloud offers seamless integration, scalability, and advanced data protection across multiple platforms.

What is your favorite aspect of this product?

Comprehensive data protection with seamless cloud integration...

What do you dislike most about this product?

It seems like there’s nothing you dislike about the product! Let me know if you have any other questions or thoughts...

What recommendations would you give to someone considering this product?

Evaluate cloud compatibility, ensure scalability, leverage automation, and invest in regular training and testing....

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Commvault Cloud

What is Commvault Cloud?

Company Details

Need Assistance?

Awards & Recognition

Commvault Cloud Ratings

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Commvault Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI-Enabled Support Includes AI-enabled features such as an AI assistant, AI-generated analytics, etc.

Auto-Discovery Automatically discovers physical and virtual machines as they come online, move, or change, and adds them to existing backup/replication schedules based on pre-

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Configurable Backup Configure backups for specific data sources and targets to meet recovery requirements.

Immutable Backups Configure selected backups to be immutable (can't be deleted or altered).

Embedded Cybersecurity Cybersecurity features including anomaly detection (for source data and backups), four eyes principle (require 2 administrators to approve changes), and threat

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

PaaS Protection Protects PaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

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Commvault Cloud Reviews

Jonathan G.

The best backup tool on the market

Likeliness to Recommend

Pros

Bhumit B.

Comprehensive and secure, but requires a learning

Likeliness to Recommend

Pros

Pranav C.

Commvault Cloud overview explore

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

AI-Enabled Support

Auto-Discovery

Application Data Consistency

Physical and Virtual Machines Protection

Configurable Backup

Immutable Backups

Embedded Cybersecurity

On-Prem and Cloud Targets

PaaS Protection

Application-Aware Processing

File Explorer Granular Restore

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization