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Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Outstanding messaging and calling app

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The platform offers universal conversation solution with messaging and calling features in one place.

What is your favorite aspect of this product?

The voice and video qualities stands out to be one of the best in the market. It generates conducive communication environments with solid tools like noise cancellation to enhance effective communication. It is easy to record and capture event proceedings for better engagement and future reference.

What do you dislike most about this product?

Webex Meetings has done great work in organization of virtual events and team collaboration.

What recommendations would you give to someone considering this product?

The platform has experienced solid performance in enhancing smooth meetings and team interactions in most organized events. The customer support is quick and helpful and I totally recommend to other organizations.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mercy A.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Better for meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The solution offer the best security, audio/video quality for meetings

What is your favorite aspect of this product?

its so easy to use mostly with team already using Cisco tools

What do you dislike most about this product?

No dislike for real

What recommendations would you give to someone considering this product?

i recommend the solution because of its good quality in terms meeting recordings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica N.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Reliable tool for Audio and Video meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The advanced meeting features of Webex meetings like real-time transcription, breakout rooms, and noise cancellation makes it better option for me for online meetings

What is your favorite aspect of this product?

My favorite and important aspect of why Webex Meetings is its reliable audio and video quality, even in ears with poor connections its friendly interface and so easy to use after mastering it

What do you dislike most about this product?

To new users the tool can be overwhelming to navigate

What recommendations would you give to someone considering this product?

For new user before considering Webex one should be in position to have continued learning of how to navigate and get work done through the technical support team, i recommend the tool to other users due its benefits

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Webex Meetings Comparisons

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