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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Video Conferencing

84

Audio Conferencing VoIP

84

Screen Share

83

Facilitator Functions

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

82

Ease of IT Administration

81

Breadth of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

79

Webex Meetings Reviews

Surendar P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Wide features with seamless video calling

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The seamless video conferencing features and rich features such as audio controls and screen sharing makes it unique and stand out product and also it's open source software which makes easy for the end user to make use of this software.

What is your favorite aspect of this product?

Video conferencing and screen sharing features.

What do you dislike most about this product?

I am truelly loving this product

What recommendations would you give to someone considering this product?

Please download this open source software and use its wide range of features and video call features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dev K.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Nice tool for instant meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

High quality video and audio even in low band width is amazing and integration with cisco hardware infrastructure is seamless

What is your favorite aspect of this product?

Meeting Summaries - This feature provides comprehensive summary of meeting and helps to keep meeting engaging and ensures no key points are missed

What do you dislike most about this product?

Complex User Interface

What recommendations would you give to someone considering this product?

There are a lot of features and interface is a bit complex, try to take proper training of the tool before using it. Also, if your firm is big enough then also explore Cisco hardware for more enhanced experience.

Pros

  • Enables Productivity
  • Effective Service
  • Inspires Innovation
  • Saves Time

Cons

  • Less Generous
  • Under Delivered

Tony B.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

From Job Site to Online Meeting Room.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has become a game-changer for us, especially with how spread out we are across different construction sites. It handles large-scale meetings well, even when we’ve got a mixed bag of people calling in—from the guys on-site to corporate folks back at the office.

What is your favorite aspect of this product?

The integrated screen-sharing and annotation tools have been a lifesaver. I can’t count how many times we’ve had to go over CAD drawings, and having everyone mark them up in real time saves us from the usual back-and-forth with emails. The mobile app is also a solid feature for us superintendents who are constantly on the move.

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

I’d recommend Webex to anyone who’s balancing multiple sites and needs to keep everyone in sync. It’s like having a central hub that keeps the entire project moving smoothly, whether you're dealing with suppliers, subcontractors, or the client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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