What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
File Transfer
Application Share
Virtual Whiteboard
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Tony B.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2024
From Job Site to Online Meeting Room.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings has become a game-changer for us, especially with how spread out we are across different construction sites. It handles large-scale meetings well, even when we’ve got a mixed bag of people calling in—from the guys on-site to corporate folks back at the office.
What is your favorite aspect of this product?
The integrated screen-sharing and annotation tools have been a lifesaver. I can’t count how many times we’ve had to go over CAD drawings, and having everyone mark them up in real time saves us from the usual back-and-forth with emails. The mobile app is also a solid feature for us superintendents who are constantly on the move.
What do you dislike most about this product?
Absolutely nothing.
What recommendations would you give to someone considering this product?
I’d recommend Webex to anyone who’s balancing multiple sites and needs to keep everyone in sync. It’s like having a central hub that keeps the entire project moving smoothly, whether you're dealing with suppliers, subcontractors, or the client.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Deepank K.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
A robust platform for small or large meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Calls and teleconferences are limitless. UI gets better with each update
What is your favorite aspect of this product?
Simplistic and Intuitive UI
What do you dislike most about this product?
Doesn’t have much outreach like zoom have
What recommendations would you give to someone considering this product?
Go for it. You will love it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
kashi s.
- Role: Public Sector
- Industry: Agriculture
- Involvement: End User of Application
Submitted Aug 2026
Reliable meetings with strong collaboration
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
What stands out to me is the combination of dependable meeting quality, enterprise controls, and the wider Cisco ecosystem. Webex feels particularly well suited to organizations that need more than basic video calls, with features such as AI meeting summaries, action items, translation, collaboration tools, and integrations with other business systems.
What is your favorite aspect of this product?
My favorite part is the reliability of the actual meeting experience. Audio and video generally remain stable, and I have the controls I need for screen sharing, participant management, collaboration, and larger meetings. I also find the AI meeting features useful because summaries and action items reduce the amount of manual note-taking after a meeting.
What do you dislike most about this product?
The main drawback for me is that the number of available settings and features can make the interface feel more complicated than it needs to be. Some options are not immediately obvious, so new users may need time to become comfortable with the workflow. I would also like the performance and loading experience to be more consistent when working with a feature-heavy setup.
What recommendations would you give to someone considering this product?
I would recommend Webex if reliability, security, administration, and enterprise integrations are important requirements. I would spend some time configuring the meeting settings and user policies before a wider rollout, and provide a short introduction for new users because the number of available features can take some time to learn. For organizations already using Cisco products, I would also evaluate the wider ecosystem before making the final decision.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing