Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Godfrey M.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

EXCELLENT AND SUPER INTUITIVE MEETING PLATFORM

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Excellent notification bar where one can see all the upcoming meetings that you are invited. Very nice and user friendly interface which makes it easy to learn and use. Provide choice between an audio conference and video conference which one can decide any time. Availability on multiple devices.

What is your favorite aspect of this product?

Virtual background. No time limit. High quality audio and video. Ability to record meeting sessions. Easy access to excel sheet and Google sheet. Enhance multi-languages with real time translation to 100+ languages.

What do you dislike most about this product?

No zoom in/out on sharing screen. High pricing and maintenance cost.

What recommendations would you give to someone considering this product?

I would highly recommend the services provided by cisco webex meeting and the team is great. It allows people to truly meet and get more done together. It has great ability to collaborate over the organizational network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lagata-Ogla M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

An excellent video conferencing service.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The best issue regarding Cisco WebEx is that it’ a really reliable software. If you’ve got any downside connecting through web then you can also be a part of from a call. There’ a wise audio possibility moreover if you plan to get rid of notice and also has a music mode wherever others hear your voice and instrument clearer.

What is your favorite aspect of this product?

We use webex meetings to conduct training, classes and exercises. We’ve got a video conference daily with none interference, and contains a reliable, stable, and has a lovely interface. I additionally love the actual fact that we are able to use it across completely different devices and operational systems. It’s accessible on each smartphones and desktops, creating it convenient to join meetings anywhere. Break-out sessions facilitate in having cluster discussions before presentations. Pooling options, files sharing, and audio mode features are helpful.

What do you dislike most about this product?

Sometimes there a lag and glitches whereas the meeting is in progress, therefore I cannot get some essential things while I’m in a meeting. Also, because of unknown errors, it asks for an internet site link on my phone while working into the app. And that I am unable to log into my phone app.

What recommendations would you give to someone considering this product?

From a business standpoint, Webex meetings are integral to our working environment. I like to recommend it greatly for webinars and job coaching sessions, that there’s no higher application. It’s been glorious software within the past few years for work and worldwide communication all-around.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Ashlyn .

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Inimitable video conferencing tool.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is a great tool that has helped us a lot in managing meetings and collaboration gets better this way. The features it offers are quite efficient which we haven’t anticipated but the video and audio standard is up to the mark and is exactly how we wanted it to be. Moreover, the ease of sharing documents related to our business and we haven’t felt much difference in the virtual presentations we are giving using it and the way we used to give at our office. But its downside is that it is not a good choice if someone wants to have a massive meeting with a massive number of participants and second is its price.

What is your favorite aspect of this product?

In the time of Covid, this tool has saved us like our guardian angel. It assisted us in managing a number of conferences and meetings. We are able to use it not just from our laptops but also its mobile application is helpful too in this regard as we can get connected from almost anywhere. We can give and take presentations too and can share essential business documents too.

What do you dislike most about this product?

Sometimes the number of people in our conference gets increased and in my opinion, it is not a perfect choice when it comes to a large number of participants as it starts lagging and its price is way too high which I think is quite unfair as it is a need of time and world is now switching to Virtual meetings.

What recommendations would you give to someone considering this product?

Its definately a green signal for others to go for this tooln .

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171