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Webex Meetings Logo Award Winner Product Badge
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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jackee F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful video conferencing software

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

As a tool with communication features that are more inspired by professional services, its security and communication capabilities with good video and audio quality, as well as the tool's accessibility, are all reasons why I appreciate it.

What is your favorite aspect of this product?

Webex is straightforward and easy to handle when it comes to screen sharing and organizing classes or conferences. Before, I utilized various video chat systems like Hangouts and Zoom. Those platforms are excellent, but Webex for me is a big experience. I personally had no difficulty setting up and utilizing Webex.

What do you dislike most about this product?

I think Webex can enhance its simplicity of use as it is a little bit complex to access calls. In spite of the high price, this is a high-quality product for professionals. Security is vital, and it pays to have it. Virtual backdrops in videos occupy a lot of computer memory.

What recommendations would you give to someone considering this product?

It's something that we use several times in a week and it never breaks. With fantastic capabilities like video calls, private and group chat, audio and video meetings , it has been very easy to engage with numerous participants within a short amount of time and has enhanced the company's productivity.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

The meeting app for big companies

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Inspires Innovation

Gregory C.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Video conferences and interviews with Webex

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex's ease of use and the fact that it can be used from any location make it a favorite of mine. It has played a critical role in fostering a sense of belonging and a sense of community among my peers at school and at work.

What is your favorite aspect of this product?

When using Webex, video conferences and interviews should go without a hitch. We used WebEx for our meetings since it provides a secure connection. The various ways to connect are something I appreciate. It's perfect for people who are always on the go to have a mobile version available.

What do you dislike most about this product?

When you're attempting to sign in quickly before a conference starts, the desktop program frequently wants to update itself automatically, which is inconvenient. For the most part, the volume could not be adjusted for each participant individually.

What recommendations would you give to someone considering this product?

It's a convenience to be able to instantly connect the entire team on a single call, and it's quite user-friendly. Using Webex while working remotely during the epidemic was a breeze.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Webex Meetings Comparisons

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