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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Arnab D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good Video Conference platform by Cisco

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex excels in terms of security. It offers locked personal room meetings, password-enforced meeting connections and encrypted cloud recordings. Also host can control who can access the meetings.

What is your favorite aspect of this product?

In terms of security and features, Cisco Webex stands out. It is very user friendly and offers good analytics options.

What do you dislike most about this product?

The cost of Cisco Webex is relatively on the higher side compared to other products which are available in the market.

What recommendations would you give to someone considering this product?

Overall Cisco Webex is a nice platform to connect, collaborate and share amongst teams of different sizes. It offers many useful features which make conversations efficient and productive.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Maninder S.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It is compatible with CISCO phone in the office and the partner businesses. It automatically sets up a free of charge bridge for all vendors and clients to join the call.

What is your favorite aspect of this product?

Favorite aspect is that the company hardware and software is integrated together and thus the emails are sent within the company interface.

What do you dislike most about this product?

Only dislike is it is difficult to have clients join the call without downloading the application. It is a purely business oriented product and has access to all internal documents as well.

What recommendations would you give to someone considering this product?

I strongly recommend this product with businesses who have disintegrated team members across the world. It is of great worth to use this product then.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jyothsna R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Good and easy to use

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Creating separate meeting spaces

What is your favorite aspect of this product?

Meeting spaces

What do you dislike most about this product?

Sometimes it's getting struck

What recommendations would you give to someone considering this product?

If you are from a big organization like more than 500 employees then you can go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Most Popular Webex Meetings Comparisons

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