Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

84

Screen Share

83

Audio Controls

83

Facilitator Functions

82

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Jonathan W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Tremndous product.Critical to running our busines

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Functionality, aesthetics and breadth of features are first rate

What is your favorite aspect of this product?

Auto dialer function

What do you dislike most about this product?

Unable to sync with VanillaSoft

What recommendations would you give to someone considering this product?

One of the best on the market. Defintely trial it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Josh W.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Awesome collaboration tool with stellar security

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Best in class reliability and security. Administration is straight forward and intuitive.

What is your favorite aspect of this product?

Great remote control screen sharing, easy schedule integration with outlook

What do you dislike most about this product?

Cost prohibitive

What recommendations would you give to someone considering this product?

Demonstrate to your end users how easy it is to schedule meetings and work collaboratively. Get their buy in for an easier switch. Leverage Cisco documentation

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Unique Features

Cesar Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A form of high-quality conferences

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Unlike other tools, we ourselves have the opportunity to mention that this one is exclusive, since it is of excellent quality in each of its presentations, which allows us to carry out high-quality meetings with amazing quality audio-video clips.

What is your favorite aspect of this product?

The so-called video conference clip industry has developed more and more of this product every day, so this product has features that make you better every day. We also have the opportunity to consider that this product is of quite high quality, since it has a good user interface and quite demanding image quality.

What do you dislike most about this product?

If you keep coming across a product or implementing something new, you'll always find something you don't like. However, with this product we have found that it exceeds our own expectations more and more every day, so it continues to be a great product. Also, whenever possible, we use it for each of our own conferences.

What recommendations would you give to someone considering this product?

Yes, what we can mention is that you will find everything you need for your organization in each product that can be used continuously. In our organization we have chosen this product because it is very versatile and you will find many ways to use it in a more dynamic way since you will find this product in its version for portable devices, whether they are smartphones or tablets.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171