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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Facilitator Functions

82

Instant Messaging

82

File Transfer

82

Virtual Whiteboard

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Mahak K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Serhat C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Very Stable

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I can say that it is fast and stable. No matter how many people attend the meetings, the meeting room does not crash. The video and sound quality is excellent.

What is your favorite aspect of this product?

Video sharing quality is at the highest level in my opinion. Also, file and screen sharing is one of my favorite features.

What do you dislike most about this product?

I haven't encountered anything that I don't like.

What recommendations would you give to someone considering this product?

If you are a large company like us. You should switch to webex without a second thought. Otherwise, you may lose long hours in meetings due to technical problems. Try it at least once and you will see the difference and quality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ajeet M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Excellent platform for team collaboration

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

With a variety of unique features, Webex Meetings stands apart from competing products. One of its key benefits is how well it integrates with other Cisco collaboration tools like Webex Teams. Furthermore, it offers the choice of holding meetings with a high capacity.

What is your favorite aspect of this product?

Webex Meeting offers excellent video and audio quality along with cutting-edge features like intelligent framing and noise reduction which really helps in conducting online meetings.

What do you dislike most about this product?

On occasion, technical issues occur, older devices or slower internet connections work poorly, and a complicated user interface has a high learning curve for newcomers.

What recommendations would you give to someone considering this product?

For those interested in using Webex Meetings, there are several tips that can help maximise the platform's potential. It is recommended to invest time in getting familiar with the different features and tools available. Additionally, Cisco offers training materials and customisation options that can improve the user experience. Lastly, if you encounter any issues or have feedback to improve the platform, don't hesitate to contact Cisco's support team.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Webex Meetings Comparisons

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