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Webex Meetings Logo Award Winner Product Badge
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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Audio Conferencing VoIP

85

Video Conferencing

85

Screen Share

83

Audio Controls

83

Facilitator Functions

82

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Virtual Whiteboard

81

Application Share

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Omer N.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

good product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings differentiates itself with high-quality video and audio conferencing, extensive features for collaboration, robust security measures, and integration with other Cisco Webex tools. It offers excellent cross-platform support and the ability to host large meetings or webinars, making it a strong choice for businesses of all sizes.

What is your favorite aspect of this product?

commonly favored aspect of Webex Meetings is its reliability in delivering high-quality video and audio conferencing. Users appreciate its ability to facilitate seamless and clear communication in both small meetings and larger webinars. However, individual preferences may differ, and other aspects of Webex Meetings, such as its extensive feature set and ease of use, may also be favorites for many users.

What do you dislike most about this product?

I have the same app on my phone, when I am in a call and Webex sends a notification, I automatically get disconnected from the airpods.

What recommendations would you give to someone considering this product?

I would recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lakshmi S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Bridging Health and collaboration.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We are not only using Webex meeting for staff meetings but also for meetings with patients. Webex Meetings has been crucial in enabling our healthcare providers to conduct virtual consultations with patients. The platform's high-quality video and audio, along with screen sharing capabilities, have allowed our doctors to remotely diagnose patients, review medical records, and prescribe treatments.

What is your favorite aspect of this product?

I appreciate Webex Meetings' scheduling features, breakout rooms, and file sharing functionalities. They have streamlined our internal meetings, ensuring that relevant team members are included, and important documents are easily accessible. Also, it consistently delivers exceptional video and audio quality, allowing for clear and accurate communication in our hospitals

What do you dislike most about this product?

The customization options for meeting layouts and branding could be more.

What recommendations would you give to someone considering this product?

Webex has been a fantastic tool for our organization, supporting telemedicine, internal meetings, trainings and more. Its security features, and compatibility with healthcare systems make it a standout product in the market.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Non unique but established conferencing..

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

The challenge is there is very little innovation in conferencing and collaboration in general and therefore this space is already fairly saturated. Webex, hasn't made any strides with integrating any new functionality and features beyond competitors.

What is your favorite aspect of this product?

No favourite feature, but historically a lot of my Tier 1 FTSE 500 clients use this service, so the only positive is it keeps my use of various conferencing services to a minimum, although there has been a recent general shift away from webex to MS teams and zoom.

What do you dislike most about this product?

The free version of Webex has some limitations, such as a 50-minute meeting duration and a 100-participant capacity, this is certainly a drawback and limits adoption.

What recommendations would you give to someone considering this product?

Since Personal Room meetings are not backed up in the cloud, you may need to manually save meeting recordings and other important data. Its important to manage this very carefully to avoid losing crucial information and meeting recordings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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