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Cisco Systems

Cisco Umbrella

8.9 /10
Category
Cisco Umbrella
8.9 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Secure Web Gateway (SWG)

90

Enablement for Security Teams

89

Zero Trust

89

Web Application and API Protection (WAAP)

87

Network Sandboxes

87

Firewall as a Service (FWaaS)

84

Viable Alternative VS Traditional MPLS

84

Cloud Access Security Broker (CASB)

84

Remote Browser Isolation (RBI)

82

SD-WAN

82

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

86

Ease of Implementation

86

Ease of Customization

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

81

Availability and Quality of Training

81

Cisco Umbrella Reviews

Ravi Kiran N.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy cisco SDWAN integration

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

Complete SASE solution including SDWAN from one vendor

What is your favorite aspect of this product?

Ease of integration in Viptela

What do you dislike most about this product?

Vendor specific, should scale to work with other SDWAN providers with ease

What recommendations would you give to someone considering this product?

If the SDWAN solution is Cisco, then Umbrella is a value add.

Pros

  • Efficient Service
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Vendor Friendly Policies

Marcos P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

From our personal experience we can say that cisco is a very useful tool as Cisco Umbrella offers flexible security in the cloud when and how we need it, it also offers security functions in a single solution. Like we can say the log reports are excellent.

What is your favorite aspect of this product?

What we like most about this tool is that it is very easy to configure, as it is cloud based and adds our home network and office network into the overall cloud dashboard. Another feature that we can highlight is that it offers a free trial for 14 days, so you can maximize it to explore and check if it meets your requirements.

What do you dislike most about this product?

Since we have been using this product we have not been able to find any fault with it since it is a high quality tool for our organization.

What recommendations would you give to someone considering this product?

In our experience using this product we can recommend it as it is a very good solution for secure DNS lookup. So I suggest that it is very useful for the use of it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

In our very personal experience with this product we have not felt that it is a bad tool since this product is a unique tool since the investigation function facilitates the search for threats on the network. This investigation feature gives us critical information such as IP addresses, domains, and malware hashes to identify and defend against attackers.

What is your favorite aspect of this product?

What we like most about this tool is that the dashboard allows you to see the threats you have protected against and updates against a common database of bad URLs and malicious links that is updated in real time

What do you dislike most about this product?

We can say that this tool is unique, and we have not found any flaws in the product, so we are very comfortable with it.

What recommendations would you give to someone considering this product?

We can recommend this product as Umbrella helps limit access to prohibited or dangerous content. It is especially useful for limiting activities on our guest network.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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