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Cisco Systems

Cisco Umbrella

8.9 /10
Category
Cisco Umbrella
8.9 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Secure Web Gateway (SWG)

90

Enablement for Security Teams

89

Zero Trust

89

Web Application and API Protection (WAAP)

87

Network Sandboxes

87

Firewall as a Service (FWaaS)

84

Viable Alternative VS Traditional MPLS

84

Cloud Access Security Broker (CASB)

84

Remote Browser Isolation (RBI)

82

SD-WAN

82

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

86

Ease of Implementation

86

Ease of Customization

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

81

Availability and Quality of Training

81

Cisco Umbrella Reviews

Ernesto B.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

In my experience we feel that this tool is different from the others as it is very robust and does a great job in all situations, plus the best part of Umbrella is the ease of administration and the ability to handle individual client installations.

What is your favorite aspect of this product?

What we like the most about this tool is that Umbrella is lightweight and doesn't spend a lot of resources on the computers, which doesn't affect the internal work that is done in each one, apart from being very secure.

What do you dislike most about this product?

Since we have been using this tool we have not found any fault with the product as it does all the heavy lifting for us on the anti-malware side. It helps us meet certain filtering requirements required to pass the audit.

What recommendations would you give to someone considering this product?

We can recommend this product because for a centralized and functional protection, this tool is ideal.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Francisco G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

From our personal experience we find cisco different from other products as it is the fastest and easiest way to protect all users in a matter of minutes and reduces the number of infections and alerts sent from other security products.

What is your favorite aspect of this product?

What I like the most about this tool is that it is very easy to use as well as having a very interactive user interface, but what I like the most is that the policies can be configured for each type of network and device as needed.

What do you dislike most about this product?

Since we have been using it, I personally have not found it faulty, rather I feel comfortable because Cisco Umbrella, I can block and forward different websites from my corporate network. can monitor internet traffic.

What recommendations would you give to someone considering this product?

The Cisco umbrella in my company begins to be used for its ease of protecting digital assets, the approach to disposing of routes for particular devices for commercial use, the security of sending control to the cloud, intelligent maintenance of information management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Hiroshi I.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

For us, the dedicated use of this tool has been one of the best we have been able to pull off because it is quite easy to use and also provides us with an amazing layer of stability, although they have the ability to get a few similar products, we have had the opportunity to use Cisco Umbrella. which allowed us to gradually improve.

What is your favorite aspect of this product?

What we like the most about this tool is the web filters it has because this selection can be applied to different categories, in addition to the fact that it has the ability to block certain web pages. Not only that, but the traffic and DNS services are pretty good quality.

What do you dislike most about this product?

To be completely honest with the way we've used this tool, we've been quite satisfied throughout this time that we've used it. We did not find any errors in the product.

What recommendations would you give to someone considering this product?

Our team has been using this tool for several years now, so we can recommend it to anyone who wants to protect themselves while online. In addition to easy-to-use interfaces, they allow us to easily capture and respond to any alerts.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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