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Cisco Jabber Logo
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Cisco Systems

Cisco Jabber

8.7 /10
Category
Cisco Jabber
8.7 /10

What is Cisco Jabber?

Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.

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Cisco Jabber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Jabber.

86 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Jabber?

5% Negative
1% Neutral
94% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Instant Messaging

89

Audio Conferencing VoIP

88

Video Conferencing

87

Audio Controls

87

Virtual Whiteboard

86

File Transfer

85

Audio Conferencing Call in Bridge

83

Facilitator Functions

82

Screen Share

81

Application Share

80

Keyboard Mouse Control

79

Vendor Capability Ratings

Average 82

Business Value Created

87

Ease of Implementation

85

Ease of IT Administration

84

Breadth of Features

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Cisco Jabber Reviews

Darrel C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"Reliable Product"

Likeliness to Recommend

9 /10

What differentiates Cisco Jabber from other similar products?

Cisco Jabber is designed to scale seamlessly with the needs of growing organizations, providing reliable performance even under high usage volumes. Its robust infrastructure and cloud-based deployment options ensure scalability and reliability, distinguishing it from less robust alternatives.

What is your favorite aspect of this product?

Cisco Jabber supports a wide range of devices and operating systems, including desktop computers, laptops, tablets, and smartphones. This cross-platform compatibility ensures that users can stay connected regardless of their device preferences or location.

What do you dislike most about this product?

Despite its comprehensive feature set, the user interface of Cisco Jabber can be overwhelming for some users. The abundance of options and settings may lead to confusion and hinder adoption, particularly for less tech-savvy individuals.

What recommendations would you give to someone considering this product?

Organizations should carefully evaluate their specific requirements and consider factors such as user interface complexity and customization options before implementing Jabber.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratyush A.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Cisco Jabber from other similar products?

Great UI and very friendly

What is your favorite aspect of this product?

Easy to Use

What do you dislike most about this product?

Disconnects

What recommendations would you give to someone considering this product?

A good buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Desh Bhushan T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Cool Product, Strongly recommend to Each business

Likeliness to Recommend

10 /10

What differentiates Cisco Jabber from other similar products?

Easy to use, feature rich

What is your favorite aspect of this product?

chat/ quick call

What do you dislike most about this product?

need to keep typing on chat and then you lose personal call, since that call is no more needed :-)

What recommendations would you give to someone considering this product?

buy jabber at organization level and enjoy ease of communication

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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