What is Chrome River EXPENSE?
Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chrome River EXPENSE?
Pros
- Trustworthy
- Reliable
- Acts with Integrity
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Single Sign-On (SSO)
Optical Character Recognition
Expense Detail Tracking
Expense Itemization
Receipt Image Submission
Travel Profile
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Implementation
Vendor Support
Business Value Created
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Chrome River EXPENSE Reviews
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
User friendly
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Saves Time
Jon S.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2023
Chrome River works well and streamlines the proce
Likeliness to Recommend
What differentiates Chrome River EXPENSE from other similar products?
Chrome river allows for many drop down boxes for categorizing various expenses in an easy to use way.
What is your favorite aspect of this product?
User-Friendly features
What do you dislike most about this product?
Sometimes the categories could be confusing when submitting for reimbursement
What recommendations would you give to someone considering this product?
Definitely try it out and use it for a few months to see if your company can benefit from the services.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Chris S.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great product, easy to use.
Likeliness to Recommend
What differentiates Chrome River EXPENSE from other similar products?
Ease of use and overall funcationality
What is your favorite aspect of this product?
Automation of review process with inputted company policies.
What do you dislike most about this product?
Hotel expense tracking is cumbersome and requires multiple steps
What recommendations would you give to someone considering this product?
Training and demos are very important. Take the extra time to make sure employees understand the tool and how to use it. This makes implementation and acceptance go smoother.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing