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Certinia

Certinia FM Cloud

Composite Score

7.2 /10

CX Score

7.2 /10

45 Reviews Write a Review

What is Certinia FM Cloud?

Connect your financials, billing, and revenue management to your customer and delivery data with Certinia Financial Management Cloud (Previously Certinia ERP). Ensure every financial action supports a cohesive customer journey.

Company Details

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Awards & Recognition

Certinia FM Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

3 Top Rated Capabilities

6 Top Rated Features

2025

1 Top Rated Capabilities

4 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Champion

2022

0 Top Rated Capabilities

4 Top Rated Features

2022

Certinia FM Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia FM Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia FM Cloud?

7% Negative

4% Neutral

89% Positive

Pros

Trustworthy
Respectful
Acts with Integrity
Enables Productivity

Feature Ratings

Average 82

Governance Risk and Compliance

Accounting and Financial Management

Human Capital Management

Analytics and Reporting

Service Management

Supply Chain Management

Procurement Management

Job and Project Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Average 77

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Business Value Created

Also Featured in...

Core Financial Management

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Certinia FM Cloud Reviews

hani a.

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Has it's pros and cons but overall not bad

Likeliness to Recommend

8 /10

What differentiates Certinia FM Cloud from other similar products?

Flexibility and integration

What is your favorite aspect of this product?

Customisable

What do you dislike most about this product?

Extra charges

What recommendations would you give to someone considering this product?

If you're looking to build your processes than go for it, if you're looking for rigid business controls look for something else

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Friendly Negotiation

Bransy R.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Efficient Business Operations from the Program

Likeliness to Recommend

10 /10

What differentiates Certinia FM Cloud from other similar products?

FinancialForce ERP has an elaborate procurement features, which increases the efficiency of buying and selling in a company. The accounting procedures like general ledger recording among others are practically addressed by FinancialForce ERP.

What is your favorite aspect of this product?

The compliance and governance risks are fully handled by FinancialForce ERP. More so, the customer relationships are comprehensively made efficient by FinancialForce ERP, and in case there is communication hiccups, the developer resolves it.

What do you dislike most about this product?

FinancialForce ERP has effective and significantly helpful features, which transform a company and makes the operations be made online. The diversity of the application allows companies market their products globally.

What recommendations would you give to someone considering this product?

Almost every business activity is handled by FinancialForce ERP, like the accounting, procurement, human resource, CRM, among many. The significance of FinancialForce ERP is reduced production costs, and reaching of more customers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Greg S.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Solid product, but needs some work

Likeliness to Recommend

7 /10

What differentiates Certinia FM Cloud from other similar products?

I think that the fact that it directly ties into Salesforce makes it unique from other products.

What is your favorite aspect of this product?

I like that it ties in with Salesforce, which I already knew a bit about, and is a very intuitive product.

What do you dislike most about this product?

I think it was a bit rigid at times and being tied to Salesforce preventing it from being customized as much as another product might be able to.

What recommendations would you give to someone considering this product?

I think if you are looking for something that ties in easily with salesforce, this is a good product to use.

Pros

Helps Innovate
Client Friendly Policies
Fair
Altruistic

Latest Research

Certinia FM Cloud

What is Certinia FM Cloud?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Champion

Certinia FM Cloud Ratings

82 Likeliness to Recommend

1 Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Certinia FM Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Core Financial Management

Certinia FM Cloud Reviews

hani a.

Has it's pros and cons but overall not bad

Likeliness to Recommend

Pros

Cons

Bransy R.

Efficient Business Operations from the Program

Likeliness to Recommend

Pros

Greg S.

Solid product, but needs some work

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Human Capital Management

Analytics and Reporting

Service Management

Supply Chain Management

Procurement Management

Job and Project Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Business Value Created