What is Broadleaf Commerce?
Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.
Company Details
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Get AssistanceBroadleaf Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Broadleaf Commerce?
Pros
- Caring
- Respectful
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shopping Cart Management
Multi-Storefront
Catalog Management
Payment Processing
Content Localization
Multi-Language Support
Content Management
Reporting and Analytics
Order Management
Integrated Search
Guided Selling
Vendor Capability Ratings
Vendor Support
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Broadleaf Commerce Reviews
Todd T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2026
feature rich, great development team
Likeliness to Recommend
What differentiates Broadleaf Commerce from other similar products?
I think the difference is in the programming team. they seem to care and you can always reach a real person very quickly. their response time to issues is quick and they always seem to do a good job of answering questions and pointing me in the right direction for whatever i need.
What is your favorite aspect of this product?
customization of the admin. you are able to do a lot of customization right inside the admin page that a lot of sites would require a programmer to edit the code to implement
What do you dislike most about this product?
at first getting accurate search results was difficult but now it seems better, no real complaints
What recommendations would you give to someone considering this product?
good customer service, feature rich codebase. good for large scale operations
Pros
- Trustworthy
- Respectful
- Fair
- Altruistic
Sierra B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2026
Overall good, but it does need some improvements.
Likeliness to Recommend
What differentiates Broadleaf Commerce from other similar products?
I have not used other similar products so I'm not really at liberty to comment on this.
What is your favorite aspect of this product?
When the stars are aligned and everything works as it should, I really like the format of the sandbox. I will admit I am not high up enough on the chain to have access to some of the customizations, but the ones that I do have access to are formatted in a way that is pleasing to the eye in a clear concise table.
What do you dislike most about this product?
Day-to-day accessibility. This past year we have been having a steadily increasing amount of issues in browser accessibility. From trying to login to pulling the page up on different browsers just for it to stall and time out. Some days we are able to login normally via Chrome or Firefox, some days we have to pull the login up via the Chrome Incognito tab to avoid the time out. Sometimes we are simply locked out after 5 minutes mid process for unknown reasons. Support has been helpful in solving most of the issues, but prior to this year we had not had nearly this many issues with Broadleaf. Also, search / filter options are very limited.
What recommendations would you give to someone considering this product?
I would ask them to consider how much ease of access and accessibility affects their day to day processes. If their business is entirely reliant on this software, they need to ensure they have a backup or contingency plan in place for when, not if, it is inaccessible. This is going entirely off of our past years of experience with this software, I will admit that some issues could be the result of certain features that are used by our company in certain ways.
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
Cons
- Less Reliable
- Less Productive
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2026
Great fit for mid-market manufacturing
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service
