This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Broadleaf Commerce LLC

Broadleaf Commerce

Composite Score

7.8 /10

CX Score

8.0 /10

15 Reviews Write a Review

What is Broadleaf Commerce?

Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Broadleaf Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

86 Plan to Renew

79 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Broadleaf Commerce?

6% Negative

14% Neutral

80% Positive

Pros

Enables Productivity
Trustworthy
Inspires Innovation
Caring

Feature Ratings

Average 80

Shopping Cart Management

Payment Processing

Multi-Language Support

Content Localization

Content Management

Catalog Management

Reporting and Analytics

Multi-Storefront

Order Management

Integrated Search

Guided Selling

Vendor Capability Ratings

Average 80

Business Value Created

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Broadleaf Commerce Reviews

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2026

Broadleaf is critical to our eCommerce success

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2026

Came onto the team 8 years into the Relationship

Likeliness to Recommend

8 /10

Pros

Reliable
Caring
Respectful
Altruistic

Casey D.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2026

The best e-commerce framework

Likeliness to Recommend

10 /10

What differentiates Broadleaf Commerce from other similar products?

Broadleaf uses a best of breed approach to the structure of the software. They allow customization of any part of the framework using the defacto standard Java devlelopment framework. Any Java developer will be able to bring instant value to the project.

What is your favorite aspect of this product?

Ease of customization. Any part of the software can be customized without significant effort. You can also decide to skip parts of the software that your company doesn't need.

What do you dislike most about this product?

I have to maintain the infrastructure. It requires the use of several other open source products to work and bring in features.

What recommendations would you give to someone considering this product?

If you are building a custom commerce implementation with complicated and unique rules. this is your best option. You will need Java developers to maintain the application so it's something to consider.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Broadleaf Commerce

What is Broadleaf Commerce?

Company Details

Need Assistance?

Broadleaf Commerce Ratings

88 Likeliness to Recommend

86 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Broadleaf Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Multi-Language Support Has the ability to send or translate alerts in multiple languages.

Content Localization The solution provides support for multiple languages and currencies.

Content Management Includes collaboration, check-in/check-out, and version control.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Order Management Includes order entry, order processing, order tracking, and parts management.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Broadleaf Commerce Reviews

Broadleaf is critical to our eCommerce success

Likeliness to Recommend

Pros

Came onto the team 8 years into the Relationship

Likeliness to Recommend

Pros

Casey D.

The best e-commerce framework

Likeliness to Recommend

Pros

Most Popular Broadleaf Commerce Comparisons

Adobe Commerce

Shopify Plus

Oracle Commerce

BigCommerce

SAP Commerce Cloud

FastSpring

Schedule Your Call

Feature Ratings

Shopping Cart Management

Payment Processing

Multi-Language Support

Content Localization

Content Management

Catalog Management

Reporting and Analytics

Multi-Storefront

Order Management

Integrated Search

Guided Selling

Vendor Capability Ratings

Business Value Created

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation