What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Trustworthy
- Acts with Integrity
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Drag and Drop User Interface
Electronic Signatures
Data Loss Prevention
3rd-Party Integrations
Real-Time Synchronization
Mobility Support
Large File Optimization
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Ka Ho K T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Free and secure storage with Box.
Likeliness to Recommend
What differentiates Box from other similar products?
Security and privacy...
What is your favorite aspect of this product?
It is reliable, offers secure hosting almost unlimited.
What do you dislike most about this product?
Box offers almost unlimited free storage to save all the documents you want and much more. In short, Box is one of the storage services that I like the most, it is one of my favorites...
What recommendations would you give to someone considering this product?
It is a reliable option to keep all your files accessible on all the devices you use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jake H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Box: Your Secure Cloud for Essential File
Likeliness to Recommend
What differentiates Box from other similar products?
It offers bank-level permission controls, so you can ensure only the chosen ones have access to sensitive documents.
What is your favorite aspect of this product?
It lets me access and share files securely from anywhere . Recently, I needed to share a last-minute presentation with a jet-setting client. With Box's mobile app, it was a breeze
What do you dislike most about this product?
While Box is the Fort Knox of security, sometimes it feels a bit too secure. There have been a couple of instances where setting up permissions for external collaborators got a bit hairy
What recommendations would you give to someone considering this product?
Heads up, though: Take some time to understand Box's permission settings before diving in. It'll save you headaches down the line
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Sarah F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Streamlined file sharing for modern teams
Likeliness to Recommend
What differentiates Box from other similar products?
Strong focus on enterprise-grade security, compliance, and governance. Granular access controls, data loss prevention, retention policies, and seamless integration with major business applications. Emphasis on secure external collaboration and suitability for regulated industries makes it particularly appealing, with both flexibility and strict data protection.
What is your favorite aspect of this product?
I appreciate how the platform allows collaboration on documents in real time, shares files both internally and externally, and maintains version control effortlessly. At the same time, it gives me granular control over permissions, retention policies, and compliance requirements, making it suitable for regulated industries.
What do you dislike most about this product?
I haven’t found any shortcomings while using this platform. Box effectively provides a well-structured environment without any discernible drawbacks.
What recommendations would you give to someone considering this product?
Box can enhance track engagement while maintaining the platform’s strong security and compliance standards.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
