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Boomerang

Boomerang

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Boomerang
7.9 /10

What is Boomerang?

Boomerang is an email productivity software that empowers people to focus on what matters on the world’s top email platforms. Boomerang enables millions of Gmail and Outlook users around the globe to schedule & prioritize their inbox and be more productive. Boomerang is the maker of products by the same name for Gmail, Outlook, and Android, as well as Boomerang Calendar, The Email Game, and Inbox Pause.

Company Details


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Boomerang Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomerang.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

91 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomerang?

0% Negative
8% Neutral
92% Positive

Pros

  • Generous Negotitation
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Real-Time Calendar View

91

Calendar Integration

89

Scheduling Link Creation

87

Availability Preferences

86

Automated Notifications

82

3rd Party Integration

77

Mobile

71

Payment Processing

70

Analytics and Reporting

63

Customizable Branding

59

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

92

Ease of Implementation

89

Ease of IT Administration

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

81

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

73

Breadth of Features

73

Product Strategy and Rate of Improvement

73

Boomerang Reviews

Dean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

A great tool to track and manage your emails!

Likeliness to Recommend

10 /10

What differentiates Boomerang from other similar products?

Ease of use and helpful tech support.

What is your favorite aspect of this product?

The ability to track emails and schedule meetings.

What do you dislike most about this product?

Calendar meetings can use some work when blocking out public holidays, etc.

What recommendations would you give to someone considering this product?

Just do it. It's a great product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jason J.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Excellent product that makes my day more efficient

Likeliness to Recommend

10 /10

What differentiates Boomerang from other similar products?

The opportunity to show the calendar visually in the email is unique. Also, the email reminder system is unique and simple to use.

What is your favorite aspect of this product?

The ease of the product use that works well in my daily workflow. It has made my day more efficient.

What do you dislike most about this product?

Sometimes the email reminders don't work if I have the same email thread with multiple people. I have to remember to click on the reminder after each email sent right away.

What recommendations would you give to someone considering this product?

The product is very easy to use and works better than Calendly for calendar integration. Also, the email reminder system is different than a typical calendar product. It is very affordable as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Roxana G.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Cuts the back-and-forth in meeting scheduling

Likeliness to Recommend

9 /10

What differentiates Boomerang from other similar products?

I have not found any other product that simplifies scheduling quite like Boomerang. There probably are options, but they come with way too many features than I need and quite frankly, after starting with Boomerang, I did not care to look futher.

What is your favorite aspect of this product?

Very effective in solving the scheduling problem, especially between multiple time zones. I have made a lot of mistakes and blunders with iCal and Google Calendar. Not worth the issue.

What do you dislike most about this product?

I would like it if I could customize it a bit branding-wise, maybe, but that's under bells and whistles. The product works.

What recommendations would you give to someone considering this product?

Go for it. When it comes to scheduling, it makes life way easier, particularly when working in multiple time zones.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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