Bill AP Automation

What differentiates Bill AP Automation from other similar products?

We have a whole system to enter invoices and pay vendors and contact information to make payments on time and also allow vendors to manage their own accounts if they have updates so it is our one solution for our accounts payable because it fits right in with our company.

What is your favorite aspect of this product?

We have a simplicity for entering invoices, tracking invoices and finding invoices already paid due to the tools provided with excellent synchronization of accounts payable with QBO and reissuing a check if needed due to it's very user friendly interface for first time users.

What do you dislike most about this product?

It really needs better management for customer service because it is only by chat and many times you can't express your ideas or needs well because it is only a chat, it would be nice to be able to make updates or changes in the invoice description lines on several invoices at once before saving them and passing them to the next approver as well as having different payment methods without having to synchronize with QBO.

What recommendations would you give to someone considering this product?

Bill.com meets our accounts payable needs and is reliable and easy to use as well as being recommended for companies that have a full time person dedicated to dealing with this software, and are looking to centralize payments in one place to make the invoicing process efficient and works well for small businesses that need to control accounts payable and receivable.

What differentiates Bill AP Automation from other similar products?

Automatically synchronizes with integrated accounting software, reduces manual data entry improving accuracy with invoice capture and duplicate invoice detection. Keeps a copy of the canceled check with the invoice so you can provide that information to the invoice payment capability.

What is your favorite aspect of this product?

Bill.com's customer service is much improved. Customers calling to talk straight talk and know what they are doing to help when you have a question or problem. it is a great tool and I would recommend it especially having worked with other payment processing software.

What do you dislike most about this product?

Synchronization issues have messed up historical customer data in QuickBooks, Customers do not prefer this interface for payment and after all, using our system resulted in a much more streamlined and cost effective process, bank transactions are easy to intercede, and QuickBooks easily compares those payments to invoices or vendor expenses.

What recommendations would you give to someone considering this product?

It works well for small businesses that need to control accounts payable and accounts receivable. As for large volumes, we have habituated data losses when adjusting with Netsuite and the lack of support causes major headaches, it is very docile to use and allows a small team to deliver a splendid product by delivering payments to vendors in an accurate and timely manner. They allow many inputs for suppliers to customize how they get paid.

What differentiates Bill AP Automation from other similar products?

It is the best software we have used for everything related to the accounting of the company. The accounts payable and receivable are no longer a problem, we have everything up to date, because the system does it automatically. It also calculates taxes and payments online. It is an easy to use software with simple but very useful tools for the good performance of the finance department.

What is your favorite aspect of this product?

The entire billing process runs faster and without errors, thanks to the billing management with tools such as online billing and recurring billing, where we can subscribe to frequent suppliers to make payments and collections automatically. We can also keep the accounting books without errors, the data is easily entered and the rest of the calculations are made by the system.

What do you dislike most about this product?

We have noticed few drawbacks, but the most important is the delay with the payments that are made to our accounts, the system reflects them a few days later, which generates a lack of control with finances. Sometimes it takes time to open the system and load the data, as if the software collapses at times or slows down.

What recommendations would you give to someone considering this product?

Bill.com is ideal for small businesses that need to track accounts payable and receivable. For large volumes, we experienced data loss when synchronizing with Netsuite and the lack of support caused serious problems.