What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Friendly Negotiation
- Inspires Innovation
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Client Portal
Email Synchronization & Tracking
Knowledgebase
Security
Expense Detail Tracking
Time Management
Project Management
Billing
Retainer Management
Business Process Analysis (BPA)
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Barbara J.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Solution for monitoring billing system times.
Likeliness to Recommend
What differentiates BigTime from other similar products?
The application keeps track of the things we complete every hour and works with a variety of clients. There is also a facility for recording work hours, which is convenient. It was also a useful tool for keeping track of project expenditures. We now keep track of expenses and time using Bigtime because it is very effective because it captures absolutely all of the time dedicated to the projects and allows us to do a very thorough follow-up of the progress of tasks, advances, activities, billable concepts, time per client, and much more, we have also implemented your accounting solutions because we had issues in this area.
What is your favorite aspect of this product?
I may put my project hours to use, verify staff hours, and obtain client reports. The model is simple to implement and builds on what we currently have. BigTime enables us to track and submit expense reports. Looking back and seeing what decisions were taken for a work and how much it cost is one of the most valuable features of BigTime. You may also manage and control the costs of your initiatives. Time tracking is a fantastic catch; it tracks all time spent on projects and allows you to view them on a mobile timesheet; it offers various report types; and the Android and iOS applications are excellent.
What do you dislike most about this product?
The learning curve is steep, and it may be frustrating at times. Nonetheless, with a little assistance and training workshops, you can make the most of this program; however, it would be wonderful if they included more fields to tailor the app based on customer demands. I would advise BigTime developers to design timecards in a way that is simple for employees to track and comprehend.
What recommendations would you give to someone considering this product?
Bigtime is a software with a lot of reliable features that will undoubtedly enhance the management of your finances and the tracking of projects in your company. I also recommend it because of its affordability, the abundance of pre-made templates, the variety of integrations, and his excellent ability to guarantee that project deadlines are met and that they are always completed within budget. Create tasks so that employees can simply track and value their time contribution.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Angel W.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2022
BigTime: It is a fully customizable software
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime is a good system that works for what it is supposed to and is easy to use for someone who knows how to use a computer. We have been able to track hours against certain projects by person, The Report Center really takes advantage of the data entered into the system so that with the push of a button, your data is organized and presented in an easy to understand report. Custom reports are an excellent feature and, with the help of the support team, you can create any report your company needs.
What is your favorite aspect of this product?
You can pull most reports into Excel and filter and sort from there. Having the task status is very useful for those who use that feature. Integrates seamlessly with QuickBooks, allows me to easily track my time, expenses and create invoices. I can easily see where I am with project budgets versus time spent and can easily gauge when it is time to invoice.
What do you dislike most about this product?
The wide range of terminology used in the software is confusing and causes errors during implementation. If a feature is not currently active in BigTime, it is most likely in the pipeline for future integration.
What recommendations would you give to someone considering this product?
It is great because it provides reporting and auditability throughout the process with a few clicks instead of having to sort through manual data collection templates. One can know the health of our projects in one click with one report. It is obsolete time tracking software, a different project management tool for each project. It saves me endless time and headaches.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Jarold M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic tool for project management
Likeliness to Recommend
What differentiates BigTime from other similar products?
The best approach to track time and expenses for many projects. Invoicing is also very easy due to the user-friendly interface of the platform. I can see all my projects and team members on this platform, and we can all manage everything together. The support from the Bigtime team is also a big plus in my book. The customization and ability to track just about anything you want for project management, profitability and invoicing and the integration with Quickbooks.
What is your favorite aspect of this product?
It's a piece of software that does exactly what it's supposed to do and does it well. The implementation process was fairly fair and the customer service that went along with it was excellent. Time tracking and the ability to break it into other sections if needed. For numerous projects, I have taken advantage of the platform's ability to develop custom reports, which have been helpful.
What do you dislike most about this product?
I would like to be able to attach my own formatted invoice when sending an invoice with BigTime Wallet, especially after making custom edits per project leader review.
What recommendations would you give to someone considering this product?
The software has been very beneficial for project management in the month I have been using it. I still have one more training session left with our CSM at BigTime to learn more of the features it offers and we are eager to learn what else it has to offer. All the reporting options and customizations Project management and tracking of all aspects of a project. The knowledge-based section to find information on how to use the features.
Pros
- Helps Innovate
- Trustworthy
- Caring
- Respectful