What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
88 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Utilization
Integrations
Task and Alert Automation
Contract Management
Renewal Management
Shadow IT Detection
Real-Time Reporting
Price Benchmarking
Vendor Management
Compliance Reporting
License Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
BetterCloud Reviews
Khurram I.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Feb 2026
Secure , Scalable and Reliable
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Better Cloud integrates effortlessly with existing systems while maintaining consistent high performance. Unlike similar tools, it prioritises resilience, simplicity, and long-term business growth.
What is your favorite aspect of this product?
SaaS management and Automation
What do you dislike most about this product?
I feel like tool is still limited and have the potential to be more advanced
What recommendations would you give to someone considering this product?
If you have ton of SaaS apps and you want to manage them form one plateform with the easiest way possible. Go for Battercloud
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sofia E.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
BetterCloud is the Best
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Customer service is responsive and informative.
What is your favorite aspect of this product?
Simple operation. When compared to the consoles offered by some of the manufacturers whose products we connect with BetterCloud, using BetterCloud is often the clear winner. Routines, routines, routines. Workflows can be configured to be triggered when an alert event occurs.
What do you dislike most about this product?
There are several planned improvements that will take some time to implement. You still need to use the old interface that was made for Google integration to manage some of the integrations that aren't in the main console.
What recommendations would you give to someone considering this product?
If you have several related processes that require minor adjustments to the workflow, it simplifies the procedure. It significantly shortens the time it takes.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Allison F.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2025
SaaS and Order.
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
What made BetterCloud a unique fit for me came down to how deep it goes into SaaS behavior rather than surface level posture. In a travel business, everything lives in Google Workspace, Okta, Salesforce, and a long tail of booking tools. BetterCloud let me see risky user actions across those apps in one place. I used it heavily during a contractor offboarding exercise.
What is your favorite aspect of this product?
The features I keep coming back to are the custom workflows and event driven alerts. I built a workflow that automatically suspends Google Drive sharing when someone tries to expose itinerary folders externally. That saved us during a phishing incident tied to fake airline vouchers. The SaaS to SaaS visibility is also solid.
What do you dislike most about this product?
What could get better is the depth of API coverage for smaller niche travel platforms. Some of our regional booking partners use tools like TravelPerk add ons that only expose partial telemetry.
What recommendations would you give to someone considering this product?
My recommendation is to use BetterCloud if SaaS sprawl is your main attack surface. Especially if your business lives inside Google Workspace and identity providers. It shines when you invest time in building opinionated workflows.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
