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BetterCloud

BetterCloud

7.7 /10
BetterCloud
7.7 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


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Awards & Recognition

BetterCloud won the following awards in the SaaS Management category

BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

87 Likeliness to Recommend

79 Plan to Renew

6
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

0% Negative
12% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 79

Vendor Capability Ratings

Average 84

BetterCloud Reviews

Sofia E.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

BetterCloud is the Best

Likeliness to Recommend

8 /10

What differentiates BetterCloud from other similar products?

Customer service is responsive and informative.

What is your favorite aspect of this product?

Simple operation. When compared to the consoles offered by some of the manufacturers whose products we connect with BetterCloud, using BetterCloud is often the clear winner. Routines, routines, routines. Workflows can be configured to be triggered when an alert event occurs.

What do you dislike most about this product?

There are several planned improvements that will take some time to implement. You still need to use the old interface that was made for Google integration to manage some of the integrations that aren't in the main console.

What recommendations would you give to someone considering this product?

If you have several related processes that require minor adjustments to the workflow, it simplifies the procedure. It significantly shortens the time it takes.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

A.J. D.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Simple to Use, Workflows Leave More to be Desired

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

BetterCloud is extremely simple to set up and use, and has native integration with a lot of SaaS apps. The functionality with some of the native integrations is limited though and workflows are slowly getting better, but need more work. It's nice to be able to automate some user lifecycle management tasks within a SaaS based no-code platform.

What is your favorite aspect of this product?

The workflows and how powerful they can be when done right.

What do you dislike most about this product?

Two separate consoles and slow development in the right areas.

What recommendations would you give to someone considering this product?

I would recommend this for an SMB that doesn't have a solution for onboarding, offboarding and mid user lifecycle management, but be weary of the price tag.

Pros

  • Caring
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Cons

  • Under Delivered
  • Leverages Incumbent Status
  • Security Frustrates

Mattaparthi r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy way to manage your SAAS applications

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

Better Cloud is a cloud based platform that focuses on offering security, and automation solutions for cloud based applications.

What is your favorite aspect of this product?

It offers a best overview dashboard for controlling many SaaS apps, resulting in a better approach to cloud application management.

What do you dislike most about this product?

As a cloud based platform, Better Cloud's dependability and availability are dependent on the stability of internet and performance of its infrastructure.

What recommendations would you give to someone considering this product?

If your organization choosing a Better Cloud Conduct an extensive research, consider the costs, and test the platform's functionality which can help you to make SaaS Management for your organization.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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