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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform, a single, connected, scalable platform that automates complex manual processes across all your technology stack. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to discover, digitize, automate, and scale any business process to drive collaboration, productivity and business growth. Once you’ve automated, we ensure you can securely scale across your company with our trusted cloud: flexible cloud-native automation that’s supported by a global ecosystem of partners and community members that will help you accelerate your automation initiatives.

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Out of the box integration

92

Process Discovery

89

Code-Free Programming

86

Action Logging

85

Central Deployment

85

Cloud Hosting

84

Natural Language Processing

84

Exception Handling

84

Concurrent Work

83

Distributed Work

83

Performance Monitoring

83

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Ease of Customization

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Good product with minor improvements opportunities

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful
  • Role: Finance
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Benefits realized but poor product roadmap

Likeliness to Recommend

5 /10

Pros

  • Respectful
  • Saves Time
  • Effective Service
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

Gabriel F.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use, fast implementation.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Excellent customer support !

What is your favorite aspect of this product?

Easy to use, intuitive/straightforward way of developing the automation script.

What do you dislike most about this product?

The product provides an easy way to develop automation, just a few hours of training is enough to build the bots. But being easy to develop does not mean that the bots developed are resilient, the process can start failing because the script was not properly built.

What recommendations would you give to someone considering this product?

Invest in training, make sure that the developers assigned to the initiative have a deep understanding of the product features and they know how to build resilient bots. Create an automation culture and methodology, make sure that the right documentation is always created, rather than just start automating the processes right away.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Automation Anywhere Comparisons

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