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Arcserve USA, LLC

Arcserve Unified Data Protection

Composite Score

7.6 /10

CX Score

7.7 /10

122 Reviews Write a Review

What is Arcserve Unified Data Protection?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details

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Awards & Recognition

Arcserve Unified Data Protection won the following awards in the Enterprise Backup category

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0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2022

Arcserve Unified Data Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arcserve Unified Data Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Unified Data Protection?

3% Negative

15% Neutral

82% Positive

Pros

Trustworthy
Respectful
Fair
Reliable

Feature Ratings

Average 79

Auto-Discovery

100

Data Encryption

100

Integration with Security Software

100

Embedded Cybersecurity

100

AI-Enabled Support

100

Infrastructure as a Service

100

On-Prem and Cloud Targets

100

SaaS Protection

100

Backend as a Service

100

Data Deduplication

File Explorer Granular Restore

Vendor Capability Ratings

Average 76

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Arcserve Unified Data Protection Reviews

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2021

Great product, steep learning curve but capable

Likeliness to Recommend

8 /10

Pros

Friendly Negotiation
Security Protects
Performance Enhancing
Trustworthy

Lauren Samantha C.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

The platform for backups.

Likeliness to Recommend

10 /10

What differentiates Arcserve Unified Data Protection from other similar products?

Shadow Protect by Storagecraft helps us protect our data that is stored in the cloud through its high level of backup copies and its wide-ranging features in services suitable for any type of company.

What is your favorite aspect of this product?

Large storage capacity. Its implementation was very simple and we had no problem in the process that was carried out. It is very easy to operate, hassle-free or confusing to use, has many built-in capabilities that are really liked by users.

What do you dislike most about this product?

Until the moment of Shadow we have only been able to obtain nice functions, its features and simple, but powerful options to have good results in the company are great, the truth is a software that is necessary to implement.

What recommendations would you give to someone considering this product?

This is a platform that I would recommend to all my colleagues, its functions are very helpful for companies that need to make backup copies, I have recommended it to a colleague who had told me that he had some problems with his data storage and now he will resort to Shadow protect to solve your backup problems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2021

Great product! Enhanced and Fundamental protection

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Arcserve Unified Data Protection

What is Arcserve Unified Data Protection?

Company Details

Need Assistance?

Awards & Recognition

Arcserve Unified Data Protection Ratings

83 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Arcserve Unified Data Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auto-Discovery Automatically discovers physical and virtual machines as they come online, move, or change, and adds them to existing backup/replication schedules based on pre-

Data Encryption Encrypt data in flight and at rest.

Integration with Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Embedded Cybersecurity Cybersecurity features including anomaly detection (for source data and backups), four eyes principle (require 2 administrators to approve changes), and threat

AI-Enabled Support Includes AI-enabled features such as an AI assistant, AI-generated analytics, etc.

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Arcserve Unified Data Protection Reviews

Great product, steep learning curve but capable

Likeliness to Recommend

Pros

Lauren Samantha C.

The platform for backups.

Likeliness to Recommend

Pros

Great product! Enhanced and Fundamental protection

Likeliness to Recommend

Pros

Most Popular Arcserve Unified Data Protection Comparisons

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Acronis Cyber Protect Cloud

Veeam Data Platform

Backup Exec

Cohesity Data Cloud

Rubrik Secure Vault

Schedule Your Call

Feature Ratings

Auto-Discovery

Data Encryption

Integration with Security Software

Embedded Cybersecurity

AI-Enabled Support

Infrastructure as a Service

On-Prem and Cloud Targets

SaaS Protection

Backend as a Service

Data Deduplication

File Explorer Granular Restore

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization