1/7 in Cloud Infrastructure as a Service

Response
Distribution
224Reviews

Amazon.com

Amazon EC2

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

8.8

Composite Score

Composite
Score

9.1

CX Score

CX
Score

+90

Emotional Footprint

Emotional
Footprint

91%

Likeliness to Recommend

Likeliness
to Recommend

1/7 in Cloud Infrastructure as a Service

Response
Distribution
224Reviews

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Category Features
  • Access Management
  • |
  • Analytics and Reporting
  • |
  • Capacity Management
  • |
  • Cloud Backup
  • |
  • Cloud Integration
  • |
  • Data Migration
  • |
  • Encryption and Decryption Support
  • |
  • Load Balancing
  • |
  • Multi Cloud Management
  • |
  • Regulatory Compliance
  • |
  • SLA Management
  • |
  • Systems Performance Management
  • |
  • Workflow Management

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9 / 10

Information Technology

Its an utmost reliable product and very efficient!

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 3
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Multi Cloud Management
  • 3
  • SLA Management
  • 3
  • Analytics and Reporting
  • 3
  • Encryption and Decryption Support
  • 3
  • Regulatory Compliance
  • 3
  • Cloud Integration
  • 4
  • Access Management
  • 4
  • Workflow Management
  • 4
  • Capacity Management
  • 4
  • Cloud Backup
Recommends
9 / 10

Information Technology

Great solution for hosting Linux-based ERP system

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 2
  • Usability and Intuitiveness
  • 3
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • Cloud Backup
  • 3
  • Access Management
  • 3
  • Analytics and Reporting
  • 3
  • Capacity Management
  • 3
  • Cloud Integration
  • 3
  • Encryption and Decryption Support
  • 3
  • Multi Cloud Management
  • 3
  • SLA Management
  • 3
  • Systems Performance Management
  • 3
  • Workflow Management
  • 4
  • Regulatory Compliance
Recommends
9 / 10

C Level

We found it to be a cost-effective service

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 3
  • Ease of Implementation
  • 2
  • Availability and Quality of Training
  • 2
  • Ease of Customization
  • 4
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 2
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 2
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Breadth of Features

Product Feature Satisfaction

  • 2
  • Multi Cloud Management
  • 3
  • Access Management
  • 3
  • Analytics and Reporting
  • 3
  • Capacity Management
  • 3
  • Cloud Integration
  • 3
  • Data Migration
  • 3
  • Load Balancing
  • 3
  • Regulatory Compliance
  • 3
  • SLA Management
  • 3
  • Systems Performance Management
  • 3
  • Workflow Management
  • 4
  • Cloud Backup
  • 4
  • Encryption and Decryption Support
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