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Alchemer LLC

Alchemer

7.8 /10

33 Reviews Write a Review

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

5% Negative

11% Neutral

84% Positive

Pros

Respectful
Performance Enhancing
Acts with Integrity
Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

APIs and Integration

Branching and Logic

Multi-Media Support

Templates & Question Library

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Voice of the Customer

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Alchemer Reviews

Kaniaru W.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Data and Feedback Collection Now Easy - Alchemer

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is a special survey software not only because it's affordable but because it offers amazing features that makes collecting data and feedback both internal and external easy.

What is your favorite aspect of this product?

Alchemer is powerful in that it is well equipped with amazing survey features. Creating a survey is easy and so is collecting and managing feedback. It comes with some data analysis features which is a plus. The software is cost effective and using it is seamless even for new users.

What do you dislike most about this product?

Having not encountered any serious problems using Alchemer, I have no right to complain.

What recommendations would you give to someone considering this product?

For the best survey features, Alchemer offers that and more and you get to enjoy the best product at unbeatable price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Njoki G.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Business Survey Solution - Alchemer

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is unique as it's an all in one business online survey software. It is not only good in designing surveys, but also data collection and analysis and not many software can handle all these

What is your favorite aspect of this product?

Deploying and using Alchemer is easy. The software is affordable and offers amazing features. The software make creating online surveys easy. Distribution of survey, data collection, and data analysis is easy. Despite off the many features, it's easy to use

What do you dislike most about this product?

I have had zero bad encounters with Alchemer

What recommendations would you give to someone considering this product?

For effective business survey, I recommend Alchemer. It's online based, well equipped, and affordable

Pros

Helps Innovate
Reliable
Enables Productivity
Saves Time

Mwihaki M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

An Affordable and Capable Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Unlike most survey tools, this one makes survey design, distribution, and data collection easy. It's therefore an all in one survey software.

What is your favorite aspect of this product?

I like that Alchemer is simple yet effective and resourceful. The software is affordable and makes handling business Surveys easy. I like the availability of survey templates, the ease of designing surveys, distribution, and data collection.

What do you dislike most about this product?

No major dislikes with Alchemer. It has always worked well.

What recommendations would you give to someone considering this product?

I recommend Alchemer because it's affordable and meets business survey needs. It offers lot's of survey features.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Latest Research

Alchemer

What is Alchemer?

Company Details

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Awards & Recognition

Alchemer Ratings

90 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Alchemer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Voice of the Customer

Alchemer Reviews

Kaniaru W.

Data and Feedback Collection Now Easy - Alchemer

Likeliness to Recommend

Pros

Njoki G.

Best Business Survey Solution - Alchemer

Likeliness to Recommend

Pros

Mwihaki M.

An Affordable and Capable Business Survey Software

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

APIs and Integration

Branching and Logic

Multi-Media Support

Templates & Question Library

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training