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Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative
10% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Performance Enhancing

Feature Ratings

Average 85

E-Signatures

90

Digital Signature

90

User-Friendly

88

Security

86

Regulatory Compliance

85

Mobile

85

Workflow

85

Notifications

84

Templates

83

Cloud/On-Prem/Hybrid Deployment

83

Audit Trail

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of Data Integration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

79

Ease of Customization

78

Acrobat Sign Reviews

Dennis A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Paperless Perfection for Manufacturing!

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

Acrobat Sign has been a revelation. The ability to go fully digital with our documentation has not only streamlined our workflows but also cut down on the time spent chasing signatures. It’s the tool that takes the hassle out of paperwork, and trust me, in IT, that’s saying something.

What is your favorite aspect of this product?

What I appreciate most is how effortless it is to track document progress. The real-time status updates mean I can see exactly who’s holding up the process without having to send awkward follow-ups. Plus, with its integration into tools like Microsoft Teams and SharePoint, our team can manage everything without hopping between platforms.

What do you dislike most about this product?

Batch sending; managing bulk agreements—like onboarding forms for new hires—requires a bit more effort than it should

What recommendations would you give to someone considering this product?

With compliance being a big focus in manufacturing, Acrobat Sign’s audit trails and secure storage give us peace of mind. Auditors love the transparency, and we love the reduced administrative burden. The environmental perks of going paperless are just the icing on the cake.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Smart tool for e-signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Through the combination of intuitive integration, advanced features, and security, it positioned itself as a leader in competition. Its seamless integration with the Adobe ecosystem gives rise to a high efficiency rate. It also differentiates in security aspects, involving encryption protocols and adherence to compliance such as GDPR and aIDAS.

What is your favorite aspect of this product?

Its exceptional integration with the Adobe ecosystem, not only enhances the working efficiency but significantly streamlines the workflow. It also reduces the time consumption in editing, creating, and signing the documents via a unified platform, which is otherwise a long and hectic procedure. Its user-friendly interface is another standout tool for both novices and seasoned professionals.

What do you dislike most about this product?

The primary drawback which I don't like is its high pricing. Though it is filled with advanced tools, the one starting with a low budget would not be able to leverage its advanced capabilities. Though it gives a good integration environment with the Adobe ecosystem when it comes to integrating with any other platforms, the integration is not up to expectations, this hinders the smooth working.

What recommendations would you give to someone considering this product?

For informed decisions and optimized workflow, it is suggested to get familiarized with its advanced tools. This will facilitate you with productive results with reduced learning curves in future use.

Pros

  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Chris M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The best e-signature tool

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

It differentiates itself from its competitors in many ways. One of the key features is its seamless integration, which permits businesses to streamline document workflow without switching. Also, its security measures and privacy actions including audit trials and encryption are promising. All these make it a top choice among others.

What is your favorite aspect of this product?

It’s broader ecosystem and seamless integration with Adobe Acrobat PDF, and broader, are my favorite features. It helps users to manage, edit, and share, files within the PDF format, as PDF is the most used and authentic format when dealing with official paperwork and transferring them for e-signature. All these make it user-friendly and well-organized for managing official work.

What do you dislike most about this product?

Acrobat Sign is a feature-rich platform, however, one factor that sometimes becomes challenging for its users is its limited available customization options. In setting up complex documents, users may need external support to meet their demands. This should be taken in attention to make it more scalable and flexible for future use.

What recommendations would you give to someone considering this product?

Acrobat Sign is a good option for all those looking for a solution for their businesses, where they have to deal with complex document management. It is an excellent choice as it simplifies the workflow and assists you in running your documents within the Adobe environment.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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