Water Utilities Trends Report – The Four Trends

Author(s): Jing Wu

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This trends report provides insights on the opportunities and challenges ahead leading to the utilities of the future. Built upon the enablement of foundational IT elements, this report identifies transformational trends and their signals, drivers, and impact to water utility organizations and offers recommendations from Info-Tech.

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5G, AI/ML, ESG, NRW, XR, aging infrastructure, asset management, business resilience, customer centric, customer experience, data-driven, decarbonization, digital team, digital twin, digital utility, digital water, drones, edge, electrification, extended reality, innovation, net-zero pathways, non-revenue water, reliable services, sustainability, the future of utilities, utilities of the future, water infrastructure, water network, water reform, water-related disasters
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