The post implementation review is one of the last administrative tasks associated with completing a project. While often viewed as a nuisance, conducting and documenting the post-implementation review (PIR) is an essential component of a project; it checks which benefits (including those set out in the business case) have been achieved and identifies opportunities for further improvement. Without a PIR, it can be difficult to demonstrate that investment in a project was worthwhile.
What Is a PIR?
A PIR is a formal review of a project and is conducted once the project has been completed and delivered to the customer. The PIR answers the key question around whether or not the project was a success and achieved what it was originally designed to do.